Chief, Public Services Division

Full Job Description

This position is located in the Public Services Division, Global Legal Research Directorate, Law Library. The position description number for this position is 257078.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule.

This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person selected under this vacancy announcement.

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise and lead a diverse workforce.** Knowledge of the application of principles, concepts, and techniques of Library Science.** Ability to provide research services in the field of expertise (Law).** Ability to plan and execute programs and/or projects.

Ability to provide consultation and liaison services. Ability to use judgment and discretion. Ability to communicate in writing. Ability to communicate effectively other than in writing. Major Duties:

The incumbent serves as the Supervisor of the Public Services Division of the Law Library of Congress and is responsible for the daily operations of the division, including the Law Library Reading Room.

The incumbent serves under the administrative supervision of the Director of the Global Legal Research Directorate.

The incumbent works highly independently, exercising considerable judgment and carries out duties and responsibilities in accordance with broad overall guidelines and policies.

Performs the administrative and human resource management functions related to the staff supervised.

Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.

Observes workers' performance; demonstrates and completes work performance critiques. Provides informal feedback and periodically evaluates employee performance.

Resolves informal complaints and grievances. Prepares work improvement plans, recommending personnel actions as needed.

Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area.

Reviews and approves or disapproves leave requests.

Responsible for advancing the objectives of equal employment opportunity (EEO) by taking positive steps to adhere to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age, or disability.

Initiates nondiscriminatory practices for the area under his/her supervision in the following;

merit promotion of employees and recruitment and hiring of applicants;

fair treatment of all;

encouragement and recognition of employee achievements;

career development of employees; and

full utilization of their skills. Reviews division's services to ensure they meet professional standards and policy guidelines and are responsive to the needs of Law Library's constituencies.

Communicates LLC-wide strategic goals and priorities to employees within the division. Oversees the implementation and communication of policies, procedures, standards, and guidelines to staff.

Provides ongoing consultation, guidance and advice to staff to ensure that staff focus on and provide appropriate services that best meet the needs of Law Library's users.

Maintains the currency, comprehensiveness, and integrity of legal information resources by identifying, assessing, and organizing materials used and anticipated to be needed by the Public Services Division.

Monitors the size, location, condition and security of the Reading Room collections.

In the context of Law Library's needs, works with the Collection Services Division to set priorities and policies for acquisition, storage and exchange of materials and disposal of excess assets.

Assignments consist of a broad range of information activities or require substantial depth of analysis, and typically require resolving problems in information access and dissemination in particularly difficult and responsible circumstances.

Reviews and analyzes significant issues in information research and dissemination.

Renders services to Members of Congress and their staffs, and officials inside and outside the Library of Congress and other Law Library constituents.

Conducts research and analysis in topics in field of expertise, providing authoritative and definitive results. Provides in-depth analysis on complex questions, requirements, and priorities.

Initiates, establishes, and maintains professional relationships with librarians and other specialists in order to share resources and information as well as to coordinate workflow within Law Library.

As a consultant, makes recommendations regarding major changes in program areas.

Explains or presents specialized or technical information to individuals or groups with varying backgrounds or levels of experience. Organizes, develops, and implements plans for specific projects.

Directs and shapes the character and overall nature of projects. Oversees project from conception through development, production, and guidance to subordinate supervisors.

Participates in planning work, including formulating goals and objectives, and identifying opportunities for improvements in methods and procedures.

Manages a variety of functions simultaneously and with flexibility to work under competing demands and deadlines.