Chief Learning Officer

Full Job Description

This position ensures that VA has innovative learning programs and practices that promote a systematic and comprehensive approach to educating, training, and developing VA employees.

The policies, procedures, and reporting standards developed and executed directly shape and foster improvements in employee development and training operations throughout the Department.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Leading enterprise learning and workforce development programs at the organizational or agency level, demonstrating expert knowledge of adult learning, human capital strategy, and organizational development in a complex organization; Leading the strategic planning, development, and execution of enterprise learning programs aligned with organizational mission, workforce transformation, and strategic goals, training strategy, leadership development, and talent pipeline initiatives; Designing and implementing agency-wide learning strategies, competency frameworks, and professional development programs.

Integrating learning, performance management, and workforce planning to build organizational capability.

Developing policies and governance for training, professional development, and knowledge management programs; Implementing talent management systems (TMS), expanding modern learning methods such as blended learning, microlearning; Establishing performance metrics and evaluation frameworks to assess training effectiveness, ROI, and workforce readiness.

Ensuring compliance with federal training regulations, policies, and reporting requirements.

You will be rated on the following Competencies for this position: Conflict Management Influencing/Negotiating Manages Resources Partnering Planning and Evaluating Education & Training Manages & Organizes Information Leadership Planning & Evaluating Managing Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The incumbent does sedentary work, such as sitting comfortably. There may be some walking, standing, bending, carrying of light items, or driving an automobile.

No special physical effort or ability is required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.

To be found well qualified, applicants must meet the following qualifications: Leading enterprise-level learning and workforce development programs within a large, complex organization, including oversight of multiple program areas or business lines.

Developing and executing strategic training initiatives aligned with organizational mission, workforce transformation, and succession planning needs.

Designing and implementing agency-wide learning strategies, competency frameworks, and professional development programs that integrate with performance management and workforce planning.

Establishing policies, governance, and reporting standards for training, professional development, and knowledge management programs.

Implementing and managing learning systems and modern instructional approaches (e.g., blended learning, microlearning), and evaluating program effectiveness using performance metrics such as ROI and workforce readiness.

Supervising or leading staff, including planning and assigning work, evaluating performance, and providing technical guidance.

To be rated well-qualified, applicants must meet the specialized experience requirements and demonstrate a high level of proficiency in all of the above areas, reflecting the ability to independently lead enterprise learning programs and influence organizational strategy.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Major Duties:

Major Duties: Oversee all education and training activities for the Office of Resolution Management (ORM) business lines.

Provide guidance on implementing integrated training and development programs for support staff offices.

Design training strategies that balance short term needs and long-term issues with succession planning, certification, and transition training.

Provide a process for maintaining the accuracy of training course curriculum and materials.

Coordinate the assessment program to evaluate training pertaining to meeting objectives or organizational needs.

Collaborate with executive management from multiple agencies to design new educational approaches to train and develop employees. Work Schedule: Monday to Friday, 8 a.m. to 4:30 p.m.

Compressed/Flexible: Available with supervisory approval. Telework: Ad-hoc, per agency policy. Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Specialist/PD41930-0 Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required.

Location Negotiable: Selected applicants will be required to report in person to their nearest VA facility or an ORM District office that has suitable space available.