Chief Information Officer (EMS4)

Full Job Description

We are dedicated to growing a culture of belonging through our values:

Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

As part of our Executive Leadership Team, we are seeking a dynamic, visionary Chief Information Officer (CIO) to provide leadership, direction, and strategic oversight in developing and implementing innovative information technology solutions that drive efficiency, performance, and operational effectiveness in achieving the agency’s mission.

If you are passionate about cultivating relationships both within the agency and statewide to facilitate effective collaboration, leveraging technology to drive innovation, please read on.

Requirements

As the Chief Information Officer, you will direct a team of more than 120 IT experts at one of Washington’s largest state agencies.

Bringing your forward-thinking technology vision and leadership for long-term IT strategy will be the key to your success.

Using your knowledge of both technology and business processes, and with a cross-functional perspective, you will align the organization's technology deployment strategy with its business strategy.

You will oversee technology purchases, implementation initiatives, and various related services provided by the agency's technology support staff.

Maximizing the application of advanced computer technology and the capabilities of an integrated automated system to increase efficiency, improve performance, and maintain operational effectiveness at minimal cost will be just one of your responsibilities in this role.

Some of what you will be doing:

• Serve on DOL’s Executive Leadership Team, serving as a key contributor to the agency’s strategic direction.
• Provide technology vision and leadership for developing, implementing, and governing strategic information technology initiatives for the agency that create and maintain services in a constantly changing and intensely competitive marketplace.
• Administer several highly complex, mission-critical systems. Coordinate maintenance and operations to ensure the agency does not fall into technical debt.
• Serve as main point of contact with technology vendors, securing timely, cost-effective service while fostering productive, long-term relationships.
• Oversee DOL’s Information Security Office, responsible for safeguarding DOL’s systems and data against threat actors.
• Direct the development of budget and resource plans consistent with agency and program goals, and legislative requirements.
• Assess feasibility for new technology responsive to DOL’s evolving business needs.
• Consult executive management on topics, including system development, software and hardware products, cost effectiveness, quality control, equipment requirements, and staffing.
• Ensure the agency's technology and business needs are represented at an enterprise level.

If you are ready to bring your strong strategic leadership, technological, and management skills to help us achieve our purpose of "Helping every Washington resident live, work, drive, and thrive", we invite you to apply.

Qualifications

• Strong strategic leadership, technological, and management skills.

• Significant knowledge of information technology and the ability to integrate disparate technology systems to establish complete system solutions in support of business processes.

• Strong planning skills and the ability to develop and carry out long-range technological planning.

• Analytical thinking skills to create innovative solutions and implementation methods.

• Advanced oral and written communication skills.

• Sound judgment and a sense of fairness.

• Excellent facilitation, conflict resolution, and teambuilding skills.

• The ability to:

  • Lead and manage a large, diverse service delivery support organization in a dynamic technological environment.

  • Think strategically, providing organizational direction and resource management.

  • Understand complex principles and dynamics associated with the information technology industry within state government.

  • Inspire staff to achieve their potential and perform well, and to set a progressive and supportive culture for the division.

  • Influence executive peers in guiding decision-making for technology.

  • Work collaboratively and develop partnerships with various entities and build consensus among diverse stakeholders.

  • Communicate with diverse stakeholders, including executive-level business and governmental leaders as well as the most technical personnel.

  • Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.

  • Promote and support a respectful, equitable, and inclusive workplace for all employees.

  • Promote and support respectful, equitable, and inclusive delivery of services to customers.

  • Take action to learn and grow.

  • Take action to meet the needs of others.

Additional Requirements of Employment:

• The ability to work in-person three days a week or more as business needs arise.
• The ability to travel overnight and out of state.
• Prior to a new hire, a pre-employment screening that includes a criminal record history check will be conducted. These findings may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Additional Information

• Select the Apply button at the top of this job announcement.
• Attach the following to your application using the 'add attachments' option:
  • Your current resume
  • A cover letter detailing your qualifications for the role and providing specific examples that illustrate your ability to fulfill the responsibilities outlined in the job description.

A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits.

We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.