CES Director

Full Job Description

Directs the overall operations within a department responsible for assessment and rehabilitative programs for adults and juveniles referred by various criminal justice affiliates.

Provides leadership, oversight and direction.

Oversees the planning, organization, direction, implementation and evaluation all departmental functions and operations in accordance with State, Federal, Local and County laws, policies and procedures.

Plans and develops policies, procedures, programs and strategies to accomplish goals and objectives and improve effectiveness and efficiency of services.

Directs activities through subordinate managers.

DISTINGUISHING CHARACTERISTICS:

This is the second in a series of two CES-related job classifications within the Management job family.

This classification is distinguished by the high-level administrative and management duties and responsibilities performed in directing the staff and operations through subordinate managers.

This classification may require a flexible work schedule in order to meet the needs of the department.

Requirements

• Directs, plans, organizes, implements, monitors and evaluates department-wide operations and staff. Provides oversight and directs and facilitates conformity with State and Federal laws and guidelines, and policies and procedures.

Directs management and staff, including hiring, performance evaluation, disciplinary actions and dismissals, and ensures activities are consistent with goals and objectives.

Seeks and creates opportunities for improved performance, learning and development of staff. Identifies and addresses problems or conflicts.

• Develops departmental strategic plans to accomplish goals and objectives and improve effectiveness and efficiency of service delivery to clients.
• Works with elected officials, judges and agencies to provide a complete and thorough analysis of counseling services. Maintains frequent communication with District, County, Juvenile and Municipal judges to maximize collaborative planning and gauge changing service needs.

Prepares and reviews a variety of programmatic, fiscal, administrative and statistical reports and interprets findings.

Evaluates current programs, services, procedures and practices on an on-going basis.

Plans and develops policies, procedures and programs to enhance efficiency and effectiveness and monitors workload to ensure that quality services are being provided.

• Prepares and administers budget for areas of oversight. Monitors and approves budget expenditures to ensure consistently with system goals and objectives and remaining available funds. Establishes internal control procedures for budget related activities.
• Provides high-level technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.
• Represents the department and serves as a liaison for local and statewide committees and task forces, advisory groups and the general public. Serves as spokesperson to media and outside agencies.
• Performs other job-related duties as assigned.

Qualifications

Education and Experience:
Bachelor's degree in Social or Behavioral Sciences, Criminal Justice or a directly related field AND six (6) years of experience in counseling, substance abuse or related field, including four (4) years of mid- to senior level supervisory or management experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.

Preferred:
Master's degree in Social or Behavioral Sciences, Criminal Justice or a directly related field.
Licensure in counseling.

Knowledge, Skills, and Abilities:

Knowledge of:

• Management principles, practices and techniques.
• Policies, practices, procedures and terminology of assigned function.
• Federal, State, Local and County applicable laws, rules, regulations and guidelines.
• Standard practices in area of assignment.
• Budgetary practices and techniques.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Directing and managing others, including team building.
• Problem-solving and decision-making.
• Developing and monitoring budgets.
• Preparing and making presentations.
• Both verbal and written communication.

Ability to:

• Direct, motivate, train, develop and evaluate staff.
• Develop, analyze, and interpret policies and procedures, financial statements, public information statements, and operational plans or activities.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Gather, analyze and evaluate facts and to develop individual program planning and appropriate case disposition.
• Perform investigations and develop reports and results clearly, accurately, and impartially.
• Manage time well, perform multiple tasks and organize diverse activities.
• Research, compile, analyze, interpret and prepare a variety of fiscal, statistical and administrative reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.

Additional Information

Physical requirements include the ability to lift/carry up to 5-10 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Requires exposure to hostile behavior from clients. May be subject to contact with noise, vibration, fumes, foul odor, dirt, dust, mist, gases, and poor ventilation.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday.
Works some nights, Works some weekends

Location: 5501 Airport Boulevard

Department: TCCES

Criminal, Driving, Education, and Employment Background Checks Required.

For updates or questions on this position, contact: Kristy.Cano@traviscountytx.gov


This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.