CDL Field Auditor - Administrative Officer 1

Full Job Description

The Bureau of Driver Licensing is seeking to fill the position of Administrative Officer 1, specifically for the role of CDL Field Auditor.

This position involves a combination of fieldwork, where the selected candidate will be responsible for conducting both covert and overt audits of various CDL Third-Party Testers and Examiners within a designated geographic area of the state.

The role is crucial in ensuring compliance and maintaining the integrity of the testing process for commercial driver's licenses.

If you are interested in this opportunity to contribute to the safety and regulation of our roadways, we encourage you to apply now!

Requirements

In this position, you will be responsible for monitoring the performance of CDL Third-Party Testers and Examiners within your designated geographic area by utilizing the CSTIMS application to identify trends and patterns. This oversight will also involve both covert and overt audit activities to ensure compliance. You will track and document audit details for all CDL Third-Party Testers and their examiners in your area, reporting this information directly to the CDL Third-Party Compliance Manager.

Additionally, you will conduct field audits to verify adherence to relevant testing laws and regulations, as well as contractual obligations. During these audits, you will address minor contractual issues with the tester or examiner on-site and record these concerns in their respective files. More significant issues will be escalated to the CDL Third-Party Compliance Manager for further investigation. After each audit, you will prepare and submit detailed reports that outline the findings, any actions taken, and recommendations for further actions to the CDL Third-Party Compliance Manager. Furthermore, you will investigate customer complaints regarding CDL Third-Party testers and examiners within your area of responsibility, taking appropriate actions as necessary to resolve these issues.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• This position may be eligible for alternate work schedule (AWS).

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Seneca. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must possess a valid Class A Commercial Driver's License with N and P endorsements and with E, L, N, O, and Z restrictions removed.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.