REPOST CWS Case Manager - Permanency / 61092070
State of South Carolina
FreshPosted Mar 31
✓ Fresh Listing
Posted: March 31, 2026 (1 day ago)
This job was posted recently. Fresh listings typically have less competition.
Case Manager - North Charleston
State of South Carolina
Clemson University
Location
North Charleston, South Carolina, 29201
Salary
$37,200 - $42,000
per year
Type
Temporary
More Social Services jobs →Closes
May 22, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves helping families with child support issues by preparing cases for court, interviewing parents, managing records, and providing support services under the supervision of attorneys.
It requires working with sensitive information and communicating with clients, the public, and other agencies to ensure fair outcomes.
A good fit would be someone organized, empathetic, and experienced in administrative or social services roles who enjoys helping people navigate family legal matters.
Key Requirements
- High school diploma or equivalent, with education or experience in clerical, administrative, social work, correctional, or business administration fields
- At least 1 year of relevant work experience
- Bachelor's degree preferred in clerical, administrative, social work, correctional, or business administration
- Strong communication skills for interacting with clients, the public, and agency teams
- Ability to maintain accurate case records and narratives in electronic systems
- Proficiency in handling sensitive personal information (PII) and safeguarding data
- Experience or ability to prepare child support cases, conduct interviews, and follow up on interstate cases
Full Job Description
Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.
25% - Essential - MAINTAINS & EVALUATES
Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.
25% - Essential - SERVICES & SUPPORT
Refers appropriate non-custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.
20% - Essential - PREPARES CASES & INTERVIEWS
Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.
Requirements
Work Exp 1+ years
Qualifications
Check your resume before applying to catch common mistakes