Case Manager - MCCC

Full Job Description

The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County. 

This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions.

The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement.

This position will develop and manage individual case management plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies.

Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non-compliance. Position will apply agency approved incentives and sanction.

Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients.

The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted.

Incumbents in this position exercises authority by determining when instances of non-compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court.

The incumbent has the authority to offer recommendations to the supervisor or court in instances of non-compliance. Position may be on call 24-hours a day, seven (7) days a week with a rotation.

Position reports to the Supervisor, Community Supervision.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Requirements

• Supervise and monitors the activities of agency clients while ensuring compliance with rules and conditions of the sentencing court and policies of Marion County Community Corrections (MCCC) through the use of evidence-based practices and targeted interventions
• Perform all duties in an ethical and professional manner
• Interview and obtains client information and records information appropriately and accurately
• Use pro-social modeling when interacting with the clients
• Informs courts through submissions of a written violation when a violation occurs that cannot be handled administratively
• May be required to conduct on location field visits at the homes or employer of the clients under community supervision
• Prepare and sends memos to court
• Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develops individualized case plans utilizing the criminogenic needs identified by the assessment
• Utilize the Eight Principles of Effective Intervention in daily duties while working with the clients
• Utilize positive reinforcement in an attempt to achieve repeat prosocial behavior
• Schedule and monitor results of client drug screens and takes appropriate action
• Monitor collection of fees from clients pursuant to the court order and MCCC policies
• Appear in court and reports violations of program rules and court orders via testimony as requested
• Attend training and education seminars and pursues other professional development opportunities to remain current in evidence-based practices (EBP) research
• Attend regular staff meetings and confers individually with the supervisor of case consultations and other work-related issues
• Maintain agency-issued equipment, clothing, and any other items the position might be required to use in performance of duties
• Obtain regular written reports from treatment or service providers that detail the client's progress and compliance or lack thereof
• Document all correspondence with the public regarding MCCC clients from the courts, treatment providers or other outside sources
• Report the findings in the case management data base
• Responsible for reviewing, approving, and entering resident passes into the community
• Ensure open communication with employers and service providers
• Must spend a minimum of three hours working inside of the residential dormitories in order to complete required office visits and to address resident concerns if assigned to the residential facility
• Required to respond to voicemails, emails, and resident message cards in a timely manner
• Ensure accountability and oversight over the work release population
• Confidentiality is to be maintained at all times
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system.

An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony.

Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire.

Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements.

Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing.

Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner.

Ability to maintain accurate and complete statistical and client records.

Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records.

Ability to work effectively in a fast-paced office environment.

Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds.

Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office.

Preferred Job Requirements and Qualifications

Bachelor’s degree in Criminal Justice or a related field. Must not have been convicted of a felony.

Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire.

Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements.

Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing.

Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner.

Ability to maintain accurate and complete statistical and client records.

Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records.

Ability to work effectively in a fast-paced office environment.

Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds.

Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver’s license. Knowledge and use of Microsoft Office.

Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.