Fresh Listing

Posted: March 3, 2026 (1 day ago)

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Case Manager - Florence

State of South Carolina

Clemson University

Fresh

Location

Salary

$33,339 - $42,000

per year

Closes

June 1, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves helping families with child support issues by preparing cases for court, interviewing parents, managing records, and following up on cases, including locating parents and handling interstate matters.

It also includes communicating with clients and other agencies to provide support services.

A good fit would be someone organized and empathetic with experience in administrative or social work roles, who can handle sensitive information and work under supervision.

Key Requirements

  • High school diploma or equivalent, preferably in clerical, administrative, social work, correctional, or business administration fields
  • At least 1 year of relevant work experience
  • Bachelor's degree in clerical, administrative, social work, correctional, or business administration (preferred)
  • Strong communication skills for interacting with clients, the public, and agency units
  • Ability to maintain accurate case records and narratives in electronic systems
  • Proficiency in handling personal identifying information (PII) and safeguarding data
  • Experience or ability to conduct interviews with custodial parents for paternity and support cases

Full Job Description

JOB SUMMARY:

Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.

Other duties as assigned

JOB DUTIES:

30% - Essential - COMMUNICATIONS & CORRESPONDENCECommunication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.25% - Essential - MAINTAINS & EVALUATESMaintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner.

Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions.

Examples of possible areas would be service of process and scheduling of cases.25% - Essential - SERVICES & SUPPORTRefers appropriate non-custodial parents to the SNAP Employment and Training program.

Interprets child support services programs to clients, general public, and to the community as needed.

Provides services in accordance to agency policy and procedure.20% - Essential - PREPARES CASES & INTERVIEWSConducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary.

Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data.

Other duties as assigned by supervision.

Requirements

Education - High School or Equivalent - In clerical, administrative, social work, correctional, or business administration.
Work Exp 1+ years

Qualifications

Education - 1st Bachelor's Degree - In clerical, administrative, social work, correctional, or business administration.

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Posted on NEOGOV: 3/3/2026 | Added to FreshGovJobs: 3/4/2026

Source: NEOGOV | ID: neogov-sc-5256728