Case Manager - Florence
State of South Carolina
FreshPosted Mar 3
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Posted: March 3, 2026 (1 day ago)
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Case Manager - Columbia
State of South Carolina
Clemson University
Location
Columbia, South Carolina, 29210
Salary
$36,000 - $42,000
per year
Type
Temporary
More Social Services jobs →Closes
April 1, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves helping families with child support issues by preparing cases for court, interviewing parents, managing records, and providing support services under the supervision of attorneys.
It requires working with sensitive information and coordinating with different parts of the social services department.
A good fit would be someone organized, good at communicating, and passionate about helping families, with at least a high school diploma and some experience in social services or case management.
Key Requirements
- High school diploma or equivalent (bachelor's degree may substitute for experience)
- At least 1 year of relevant work experience
- Strong communication and correspondence skills for interacting with clients, public, and agency units
- Ability to maintain and evaluate case records accurately and timely, including electronic documentation
- Experience or ability to prepare child support cases for family court and conduct parent interviews
- Knowledge of child support services, policies, and procedures
- Proficiency in handling personal identifying information (PII) securely and protecting agency data
Full Job Description
Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.
JOB DUTIES:
30% - Essential - COMMUNICATIONS & CORRESPONDENCECommunication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.25% - Essential - MAINTAINS & EVALUATESMaintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner.
Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions.
Examples of possible areas would be service of process and scheduling of cases.25% - Essential - SERVICES & SUPPORTRefers appropriate non-custodial parents to the SNAP Employment and Training program.
Interprets child support services programs to clients, general public, and to the community as needed.
Provides services in accordance to agency policy and procedure.20% - Essential - PREPARES CASES & INTERVIEWSConducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary.
Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data.
Other duties as assigned by supervision.
Requirements
Qualifications
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