Licensed Professional Mental Health Counselor (Care Coordinator)
Veterans Health Administration
FreshPosted Feb 10
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Posted: February 11, 2026 (1 day ago)
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CAS Counselor III
City of Norfolk
Community Services Board
Location
Norfolk, Virginia, 23510
Salary
$51,610.42 - $86,465.45
per year
Type
Full Time
More Education & Training jobs →Closes
February 22, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves working as a counselor for the Norfolk Community Services Board, where you'll assess people facing mental health, substance abuse, or combined issues, create personalized treatment plans, and deliver counseling and support services to help them stabilize and recover.
It's a great fit for someone with a background in human services who is passionate about community mental health, enjoys teamwork in a supportive environment, and wants to make a direct impact on residents' lives through education, crisis intervention, and ongoing care.
Key Requirements
- Master's degree in human services or related field, or equivalent combination of training and experience
- Three years of experience in treating substance abuse, mental health, or co-occurring disorders
- Ability to conduct comprehensive assessments for mental health, substance abuse, and co-occurring issues
- Skills in developing individualized treatment plans and providing individual, group, and family counseling
- Experience with crisis counseling and substance use education
- Proficiency in maintaining compliant documentation, case management, and reporting service data
- Preferred: Experience working with children and adolescents with co-occurring disorders
Full Job Description
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Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.
The NCSB is hiring a Counselor III to conduct assessments, develop treatment plans, and provide counseling and case management services.
Department Hiring Salary Range: $51,610 - $59,224
Requirements
Essential functions include but are not limited to:
- Provides comprehensive assessments for people with mental health, substance abuse, and co-occurring issues.
- Develops individualized treatment plans, which respond to the needs of the person served and their family as identified by the assessment.
- Participates in case reviews as a member of the multi-disciplinary team.
- Determines from assessment the appropriate services to be provided, the most appropriate service providers, and ensures that the person served is linked with those services.
- Provides individual, group and family counseling services as outlined in each treatment plan.
- Provides crisis counseling on an as needed basis.
- Teaches substance use education and revises curriculum as needed.
- Keeps up to date, well documented records which comply with Federal, State, and agency requirements.
- Monitors persons receiving services from other service providers and advocates for the person to ensure accessibility and acceptability of services.
- Collects and reports service statistics and data on people served as required.
- Processes admissions and discharges in an appropriate and timely manner.
- Participates in regular supervision as agreed upon with their direct supervisor.
- Assists in the development and implementation of special projects, e.g., specialized groups, etc. at the request of the Program Supervisor.
Qualifications
Master's degree in a human services or related field, or equivalent combination of training and experience.
Three years' experience, in treatment of persons with substance abuse, mental health or co-occurring disorders.
Three years' experience, in treatment of persons with substance abuse, mental health or co-occurring disorders.
Preferred Experience:
Minimum of three years' progressive related experience, preferably in treatment of children and adolescents with co-occurring substance abuse and mental health issues.
Additional Information
- Valid Driver's License may be required depending on assignment.
- Certified or certifiable in Basic Life Support and first aid training.
- License (LPC, LCSW, LMFT) eligible candidates preferred.
Working hours: Monday-Friday 8:30 am — 5pm
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