Canteen Chief - Cleveland OH
Veterans Health Administration
FreshPosted Mar 31
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Posted: March 31, 2026 (2 days ago)
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Canteen Chief - Columbus OH
Veterans Health Administration
Department of Veterans Affairs
Location
Columbus, Ohio
Salary
$75,075 - $75,075
per year
Type
Full-Time
More Management & Supervision jobs →Closes
April 9, 2026More VA jobs →
Job Description
Summary
This job is for a Canteen Chief at a VA Medical Center in Columbus, Ohio, where you'll manage daily operations of a retail and food service canteen serving veterans and their families, focusing on financial performance, team leadership, and compliance with safety standards.
It's ideal for someone with experience running multiple retail or hospitality units who is passionate about supporting veterans and wants a role that balances leadership with community impact.
You'll handle everything from inventory and budgeting to staff training and customer service improvements in a fast-paced environment.
Key Requirements
- High School Diploma or GED required; Bachelor's degree in Business Administration, Hospitality, Retail Management, or related field preferred
- 3+ years of management experience with VCS or comparable multi-unit operations
- Strong skills in financial management, including budgeting, cost control, and achieving targets like NOI and gross margin
- Experience in inventory control, health and safety compliance, food safety, and sanitation
- Ability to recruit, lead, and develop teams with performance management and evaluations
- Proficiency in process management using tools like planograms, retail point-of-sale systems, and stock scheduling
- Excellent communication skills and comfort with Microsoft Office Suite and point-of-sale technology
Full Job Description
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career!
With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our Columbus, OH, VA Medical Center Canteen.
Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
QUALIFICATION REQUIREMENTS: Education Required: High School Diploma or GED Preferred: Bachelor's degree in Business Administration, Hospitality or Retail Management, or a related field.
3+ years' experience with the VCS or comparable management experience. Major Duties:
DUTIES: Duties include, but are not limited to the following: Operational Excellence- Develop and execute strategic plans that align with organizational goals.
Achieve financial targets to include NOI, Gross Margin, etc. Responsible for inventory management, health and safety compliance, and employee and labor relations.
Leadership and Talent Development- Ability to recruit, develop, and lead collaborative and successful teams.
Skilled in performance management and holding teams accountable through timely and consistent performance evaluations.
Process Management- Ensure proper and compliant processes related to all canteen functions, including planograms (POGs), retail point-of-sale (RPOS) systems, inventory control, stock scheduling, food safety, sanitation, and promotional initiatives.
Training and Compliance- Responsible for confirming the canteen is consistently operating to NSF standards and that audit goals are met. TMS trainings are compliant and up to date.
Financial Management- Strong understanding and command of financial statements, including budgeting and cost control, with a track record of improving financial margins.
Customer Experience Management- Ability to identify operational improvements, streamline processes, and implement best practices to ensure consistent and high-quality service to Veterans and their caregivers.
Collaboration- Build and maintain strong relationships with key stakeholders like Medical Center leadership and various local and national departments.
Technology and Communication- Excellent verbal and written communication skills. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Comfortable using technology such as point-of-sale systems and internal communication platforms.
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