Business Operations Manager

Full Job Description

About the Position: This position is located at San Antonio, Texas. A recruitment or relocation incentive may be authorized.

Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes: 1) Developing policies in response to regulatory revisions or directives; 2) Analyzing healthcare operational data to make operational recommendations; AND 3) Interpreting policies to identify the impact to healthcare delivery procedures.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).

You will be evaluated on the basis of your level of competency in the following areas: Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).

Major Duties:

• Plan, organize, and direct the operations for the Assistant Director – Support (AD-S).
• Support level workgroups and planning teams focused on significant issues directly impacting the organization’s structure and mission accomplishment.
• Serve as the primary advisor for the Defense Health Agency Support Activities for all assigned roles, missions, functions, tasks, and operations.
• Provide liaison activities and support to directors and special staff with a directed focus on military and civilian personnel, intelligence and security, logistics, information technologies, safety, and quality assurance.
• Represent the Assistant Director and subordinate organizational interests by providing input for planning and execution of support operations and activities.
• Make decisions on work problems presented by administrative staff.
• Collaborate with various process owners and supervisors to negotiate, decide on and coordinate work-related changes.