Business Manager

Full Job Description

We are recruiting for one (1) Business Manager position located in the Medicine Health Care Group of the VA Long Beach Healthcare System and reports to the Chief of Patient Care Services.

The incumbent will have full responsibility for the administrative functioning of the Health Care Group through effective utilization of all available resources to provide the best possible patient care.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/02/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: Do you have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization?

Examples of specialized experience would typically include but are not limited to: 1.

Manage and coordinate Medical Operations in support of the Inpatient medicine units (ICU, Med/surgical), Outpatient areas, Procedural Areas, i.e., GI Endoscopy, Nuclear Stress, Cardiac Cath Lab, Hemodialysis, Hematology-Oncology Infusion Clinic, Dermatology MOHS procedures, and the Emergency Department.

2. Experience in managing medical labor and equipment contracts. Write the statement of work for the contract requirements utilized to support the procedural areas. 3.

Experience in managing clinical appointment grids for new and established patients, evaluating utilization, and capacity to see patients. 4.

Experience in credentialing, i.e., medical providers, nurse practitioners, fee basis. Understand OPPE/FPPE 5.

Experience analyzing and using data to evaluate clinical access and wait time data (e.g., clinic capacity, scheduling, missed opportunities) to recommend or implement changes that improve veterans' access to care and corresponding performance metric.

6. Using data from different databases to develop reports to improve clinical operations.

**YOUR EXPERIENCE MUST BE DETAILED IN YOUR RESUME TO RECEIVE FULL CREDIT** You will be rated on the following Competencies for this position: Contracting/Procurement Financial Management Leadership Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include but are not limited to the following: Collects data on clinical and administrative performance management information including running reports and providing analysis of facility data including utilization management, performance measures, performance improvement initiatives, continuous readiness programs, peer review, patient safety and inpatient performance measures such as ORYX and LINKS.

Contributes to the strategic planning and administrative management of data through assessing, organizing, developing, managing, and evaluating the organization database.

Is responsible for developing and maintaining a data warehouse that supports and promotes health informatics action plans and continual improvement in administrative and clinical quality and patient safety.

Provides advanced qualitative and quantitative analysis and evaluation concerning clinical measures and in meeting established goals and objectives including staffing variance.

Research, organize, compile, summarize and analyze data and information for assigned special projects.

Provides statistical reports and evaluated information for effective direction in program operations.

Independently plans and initiates fact finding, qualitative, and quantitative analysis, providing and analyzing data and developing recommendations from a variety of alternatives, and identifying ways to optimize efficiency and resource utilization.

Conducts in-depth analysis and overall staffing needs for the agency through qualitative and quantitative analysis for the healthcare group and specialty services.

Identifies scenarios of a financial, operational or clinical nature for analysis, completes analysis and takes action to remedy problems identified through analysis, and collaborates and coordinates system level changes that influence efficiency, quality, and/or cost for organizational operations.

Extracts and formulates data into different database programs such as Excel, Access, or SQL and prepares analysis for reports.

Utilizes current database systems including Allocation Resource Center (ARC) and VHA Support Service Center (VSSC) as well as other local and national databases.

Develops tools to mine data, interpret and display trends, and provide leadership in problem solving and solution implementation. Work Schedule: Monday-Friday 8:00 a.m.-4:30 p.m.

Telework: Not Authorized Virtual: This is not a virtual position.

Position Description/PD#: Business Manager/PD11347O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required