Business Analyst (Asset Management and Business Systems)

Full Job Description

** This position is only open to current King County employees. **

The Road Services Division is actively seeking a team player with strong Web and SharePoint site development skills to help support the agency as its external and internal communications needs increase.

This position will be part of the ongoing effort to ensure efficient access to public-facing information and tools on the division’s Internet site and is vital in supporting employee communications and information sharing on the division’s internal SharePoint sites.

As a knowledge expert this position will be part of a high-performing team that is a leader in providing excellent customer service and consistently delivering high-quality products on demand in short notice.

If you are an action-oriented professional with a desire to provide exceptional customer service, are eager to add to base knowledge and skills, and can effectively prioritize competing priorities under distress, we want to hear from you!

Our commitment to Equity, Racial and Social Justice
The Department of Local Services is deeply dedicated to fostering Equity, Racial and Social Justice in every aspect of our work. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and were main steadfast in our efforts to create a positive impact for our employees and communities alike.

Requirements

• Work closely with the division’s web lead and the Roads Communications Team to publish public-facing content on the division’s website and to maintain and enhance its online tools.
• Collaborate with Roads’ SharePoint Collection Administrators to provide publishing and technical support for the division’s Intranet, other SharePoint site collections, and MS Teams sites.
• Develop and design webpages and web sites following established guidelines, architecture, and templates.
• Update and enhance existing web pages to ensure user-friendliness and accessibility.
• Create web graphics and edit photos in Adobe Photoshop or other applicable software; optimize images and graphics files.
• Conduct thorough testing of webpages and interfaces; document and report any issues or bugs; rectify bugs as appropriate.
• Resolve problems encountered on the division webpages and SharePoint sites; escalate and refer complex issues for action.
• Collaborate with the division’s web lead and Roads Communication Team to map and publish road closure information on the MyCommute website (including after hours as needed).
• Contribute as part of a team responsible for learning and training staff across the division on new collaborative technologies.
• Present created content to various audiences.
• Actively contribute ideas, listen to others, and show respect for different perspectives.
• Effectively communicate with a broad range of customers, teams, and other agencies.
• Participate in relevant meetings and provide support or coordination if needed.
• Other duties as assigned.

Qualifications

• A Bachelor’s degree in business, communications, information technology or a related field – or any combination of education, skills, training, and experience that clearly demonstrates the ability to perform the duties of this position.
• Exceptional written and oral presentation skills.
• Strong proficiency in HTML with the ability to build and publish web pages.
• Experience utilizing a content management system, with a preference for Sitecore, to publish and manage public-facing webpages.
• Proficiency in the use of Adobe Photoshop and demonstrated ability creating images, editing photos and graphics for web and SharePoint pages.
• Demonstrated experience constructing, publishing and migrating SharePoint sites along with their associated components.
• Displays self-motivation, independence, responsibility and a collaborative spirit as a valuable team member.
• Proficiency in facilitating team and client meetings and delivering well-organized, informative presentations.

Project management skills, including the ability to work within scope, timeline, and available resources to deliver user-friendly, high-quality, equitable, and accessible web products.

Experience with business process automation leveraging tools such as Power Automate, integrated with SharePoint and Microsoft Teams to streamline workflows and enhance collaboration.

• Meticulous attention to detail, including strong proofreading skills.
• Ability to tactfully communicate difficult or sensitive information.
• Demonstrated ability in managing multiple, competing priorities in a fast-paced environment.
• Ability to function as an effective team player in an agile, matrixed team.
• Possess strong interpersonal skills.
• Exhibits customer-centric focus.
• Demonstrated ability in supporting a culture of cooperation and inclusion and establishing and maintaining effective working relationships.
• Predictable and reliable attendance.

We would love it if you had:

• Experience in a transportation or public works agency.
• Strong Sitecore content management system skills.
• Experience using SharePoint site migration and management tools (ShareGate).

Additional Information

INTERVIEW SCHEDULE: Those applicants who pass the initial screening will be invited to participate in an interview the week of 3/9/2026.

WHO MAY APPLY: This recruitment is open to current King County employees only and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months.

APPLICATION PROCESS: A full and complete King County application is required.

You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge, and skills for the position.

Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.

For interviewing tips, please see the STAR-LA method: star-la_interview_method.pdf WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m.

to 5:00 p.m., and adjustments to the schedule may be discussed with your supervisor.

This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.EMERGENCY DESIGNATION STATUS: This position has been designated Mission-Critical.

Those employees who provide, maintain, and re-establish essential county functions as described in agency Continuity of Operations plans.

Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.UNION MEMBERSHIP: PROTEC17

TELEWORKING REQUIREMENT: We will work in the office at least three days a week to foster connection and responsiveness, arrive prepared and on time, and structure meetings with clear goals and next steps.

WORK LOCATION: Employees will have access to shared workspaces at various King County facilities. Your primary onsite workspace will be at King Street Center, 201 S Jackson St, Seattle, WA, and occasional work from other Road Services locations.

Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

To learn more about the Department of Local Services, please visit our website at: https://kingcounty.gov/en/dept/local-services

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference. Come join the team dedicated to serving one of the nation's best places to live, work and play.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

For more information regarding this recruitment, please contact:

Janice Antonio
Human Resource Analyst
206-263-2003
jantonio@kingcounty.gov