Business Analyst

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Business Analyst, you will gather documentation, analyze data, conduct return of investments to determine cost-benefit, gather requirements and create user stories and sprints.

This includes building test scenarios and cases, and test plans for functional, user acceptance, and regression.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 04/09/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.

The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 04/09/2026. Application Limit: This vacancy is limited to the first 150 applications received.

All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered.

If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered.

Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable.

If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application.

The date your application is last submitted will be used to determine whether you meet the cut-off criteria.

GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the majority of the following duties: Building process work flows for current state and future state processes for web-based applications.

Conducting functional testing on web-based applications. Conducting regression testing web-based applications.

OR You may substitute a Master's degree or two (2) full years of graduate education leading to such a degree in any field, or a J.D. or L.L.B.

degree for experience required at the GS-09 grade level.

Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the majority of the following duties: Gathering business requirements and conducting analysis for web-based applications.

Coordinating with development team to get defects fixed and deployed. Writing user stories from business requirements for web-based applications.

Conducting analysis affecting performance, costs, and risks for defined projects.

OR You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M.

if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the majority of the following duties: Building test scenarios, test cases, and test plans for web-based applications.

Creating and executing functional and regression cases for web-based applications. Conducting user training for functional and regression testing.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 04/09/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, and are assigned based on the need of the agency.
• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Manages and executes multiple HR related project from initiation to completion, including coordination of systems and testing.
• Supports change management strategies to align policy, processes, and data related to the HCT policy, program, and business functions.
• Works with policy/program stakeholders and systems development team in the process of defining user needs, documenting user stories, evaluating test scenarios.
• Applies and adapts approaches to the collection and extraction of requirements/data from a variety of systems/sources related to HR information.
• Develops system specification and artifacts, such as requirements specifications, use cases, system test cases, training documentation and user manuals.
• Prepares written and oral reports based on data analysis and presents and propagates statistical models across a variety of stakeholder groups.
• Plans and oversees, process re-engineering, problem solving, project oversight, as well as stakeholder consultation, communication, and negotiation.