Business Analyst 3

Full Job Description

Are you a driven, detail-oriented business professional with a strong aptitude in leading and supporting business and systems initiatives at an advanced management level?

The Department of Human Services is seeking a strategic, results-oriented Business Analyst 3 to support the Bureau of Fee for Service Programs.

In this key role, you will contribute to the design, development, and implementation of systems and software solutions, ensuring compliance with the Centers for Medicare and Medicaid Services.

If you are ready to leverage your analytical skills and make a meaningful impact in a dynamic technical environment, we encourage you to apply!

Requirements

This advanced analytical and supervisory role is based within the Office of Long-Term Living (OLTL), where you will function as a subject matter expert in business processes and IT system functionality for highly complex systems.

You will direct and oversee division business analysts who deliver program office support for multiple existing applications, as well as new system implementations.

In this leadership capacity, you will guide the development, implementation, and ongoing support of business and system enhancements related to major initiatives, including the Ensuring Access to Medicaid Services (CMS-2442-F) final rule, which is expected to require the creation of two new systems to ensure compliance.

Your responsibilities will include leading and supervising a wide range of business support activities, such as defining business and system requirements, coordinating user acceptance testing, managing system change requests and issue resolution, overseeing system access, facilitating change management and approval processes, and providing ongoing user support to OLTL providers and staff.

In addition, you will interpret system functionality, develop training materials, produce documentation to support program objectives, and troubleshoot issues while responding to inquiries related to the service programs supported by OLTL systems.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Business Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six years of business process analysis experience; or
• Two years of business process analysis experience and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information