Board Operations Manager

Full Job Description

Please note: The starting salary offer will be determined based on the successful candidates’ qualifications within the starting salary range of $54,492- $87,180 annually.

This is a remote position with monthly Board meetings in Olympia, WA. The position also requires occasional travel to attend site visits, meetings, or Board-related activities in Washington State.

Why work for the DCYF Oversight Board?

The DCYF Oversight Board is where accountability meets impact.

Established by statute, the Board plays a critical role in ensuring the Department of Children, Youth, and Families (DCYF) delivers on its promise—achieving meaningful outcomes for children, youth, and families while complying with state and federal law, administrative rules, and agency policies.

This isn’t passive oversight; it’s active, informed, and purpose-driven work that influences real systems and improves lives.

The Board brings together a powerful mix of voices: subject matter experts in early learning, child welfare, and juvenile justice and rehabilitation; individuals with lived experience; and members of the Legislature.

Together, we strive to ask tough questions, elevate data and performance, and champion continuous improvement across one of the state’s most important agencies.

By helping the Board operate at its full potential, you’d turn oversight into action, driving real, measurable improvements for children, youth, and families across the state.

The job opportunity

We are seeking a Board Operations Manager to support our Executive Director and serve as the operational backbone of the Board.

This is a trusted role where a steady hand, discretion, sound judgment, and strong attention to detail really matter.

You will work closely with the Executive Director to coordinate the Board’s daily operations and long-term priorities.

This is a highly visible position with regular interaction with legislators, Board members, government officials, and the public, ensuring that everyone is informed and supported.

You’ll draft and refine correspondence, summaries, and presentations, and manage logistics such as meeting technology, records, expenses, travel, and compliance with state policies, including the Open Public Meetings Act.

The role also involves navigating challenging interactions with professionalism and care, including conversations with members of the public who may be frustrated or distressed.

You’ll need to bring professionalism, discretion, and calm judgment to every interaction. Priorities and deadlines will shift, and needs will evolve, so flexibility and adaptability are key.

This position is a great fit for someone who can keep details straight, anticipates needs, and enjoys building systems that help others succeed.

If you’re motivated by public service, systems change, and making a lasting impact, this is a role where your expertise and perspective will truly matter.

Requirements

What you’ll work on

• Coordinating executive-level scheduling, communications, and organization related to the DCYF Oversight Board, including meetings supporting the Board’s strategic objectives and work activities.
• Providing technical support, meeting logistics, reimbursements, accommodations, and travel, in accordance with the State Administrative and Accounting Manual.
• Identifying and securing meeting venues and equipment needs, including room bookings, technology setup, tracking expenses, and ensuring all logistical needs are met.
• Managing public comments, producing agendas, meeting minutes, notes, and action items with transparency and in accordance with the Open Public Meetings Act.
• Managing the Board’s online presence, including meeting announcements, YouTube videos, and special events, in collaboration with the Governor’s Office, WaTech, and TVW.
• Developing and revising briefing materials, correspondence, presentations, and reports.
• Attending occasional statewide site visits and documenting key findings from tours, interviews, and focus groups.
• Tracking legislative bill progress, action items, and ensuring the effective execution of Board decisions and initiatives.
• Serving as the Liaison for the Contracts, Budget, Your Washington, and Office of Equity teams.

Qualifications

Required Qualifications:

• Demonstrated knowledge of planning and coordinating complex meetings, schedules, and operational priorities to support strategic executive- and board-level work.
• Strong written and verbal communication skills, with experience interacting professionally and effectively with internal and external stakeholders on behalf of leadership.
• Acted as the primary point of contact for internal and external stakeholders, effectively engaging diverse audiences with competing interests while demonstrating diplomacy, sound judgment, professionalism, and discretion through a service-oriented approach.
• Proven ability to produce high-quality, detail-oriented work while managing multiple priorities with accuracy; strong skills in tracking, documenting, and proactively following up on action items to ensure timely completion, accountability, and organizational effectiveness.
• Demonstrated ability to seek clarification, elevate issues appropriately, and identify solutions when challenges arise, while handling sensitive and confidential information with discretion and sound judgment.
• Demonstrated proficiency with office productivity tools, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), to support executive-level administrative functions, including document preparation, reporting, and presentations.
• The ability to travel occasionally to attend site visits, meetings, or board-related activities as required by the position.
• The ability to learn and grow.
• The ability to meet the needs of others.
• Valid driver’s license.

Desired Qualifications:

• Three to four years of progressively responsible experience in an executive, administrative, or office support role.
• Experience providing direct support to senior leadership, including calendar management, meeting coordination, stakeholder engagement, and customer service.
• Experience coordinating projects, tracking deliverables, or supporting initiatives with multiple participants.
• Administrative Support Certifications (e.g., Certified Administrative Professional, [CAP]).

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. Don’t let doubts stop you from applying.

If you have transferable experience, please tell us about it or contact us with questions about the required qualifications and how your experience relates to them.

Additional Information

What we offer:

We foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.

Please visit our Recruitment Page for a full list of employee benefits. Here’s a quick glance at some of the unique benefits that we offer:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Application Process: Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications.

Keep in mind that once you submit the application, a real person will read it. We do not use AI or any other technology to screen your application and reject it.

Please provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews.

If you need reasonable accommodation in applying, please call 7-1-1 or 1-800-833-6384.

When completing your application, we encourage you to attach all of the following:

• Cover letter: describing your qualifications for this specific position
• Resume: that details your applicable experience and education.
• References: at least three professional references and their contact information.

Questions:

Our Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of the Governor is an equal opportunity employer.

We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.