Benefits Specialist

Full Job Description

Job Description

This position is responsible for the strategic coordination, planning, promotion, and delivery of employee benefits and wellness programs for County employees.

The role facilitates educational presentations and training sessions in both virtual and in-person formats to ensure employees are informed and engaged with available programs and benefit offerings.

In addition, this position provides comprehensive customer service support by addressing employee inquiries, troubleshooting issues, and managing the escalation and resolution of concerns related to benefits and wellness offerings.

The role also administers and processes a variety of employee benefit programs, including disability coverage, flexible spending accounts, insurance plans, and other related benefits, ensuring accuracy, compliance, and timely service delivery.

Essential Duties

• Processes a high volume of life events
• Handles claims escalation, interacting with insurance vendors to resolve employee issues
  
• Reconciles unsubstantiated claims for spending accounts.
  
• Processes and administration of disability benefits
• Facilitates benefits presentations for new hire orientation
• Manages benefits group email
  
• Adheres to benefits compliance
  
• Workers' Compensation administration
• Audits and analyzes benefits data
• Administers benefits training and presentations
• Assists Wellness Team with planning and management of various annual events
• Provides customer service both in person and virtually
• Other duties and tasks as assigned
  

Public Speaking Duties

• New Hire Orientations
• Liaison Academies
• Benefits on the Move
• HR Mini Workshops
• Annual Enrollment presentations

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications
Human Resources Specialist

• Associate's Degree
• Four years of progressively responsible experience in one or more of the stated specialty areas: group benefits programs, retirement programs, or worker's compensation
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above and linked below will also be considered.
• Valid driver's license

Grade
The grade for this position is C41(1). Salary will be based on policy.

Human Resources Associate III

• Bachelor's degree in Human Resources, Business/Public Administration, Finance, or a closely related field
• One year of HR Generalist experience or three years of progressively responsible experience in one or more of the stated specialty areas: group benefits programs, retirement programs, or worker's compensation
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above and linked below will also be considered.
• Valid driver's license

Grade
The grade for this position is C42(1). Salary will be based on policy.

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please see below

• HR Specialist
• HR Associate III

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

.Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.