Benefits Research Assistant

Full Job Description

MOS Codes- NONE

CITY OF EL PASO EMPLOYEE’S RETIREMENT TRUST

This is not a Civil Service position.

The role of the City of El Paso Employees Retirement Trust is to provide secure retirement benefits, quality information concerning those benefits, and prompt professional and courteous service that meets the highest standards of excellence.

In carrying out that role, the Board of Trustees and staff are committed to acting for the exclusive benefit of the Trust and its participants, managing assets of the Trust prudently, and administering benefits with impartiality.

Bachelor’s Degree or higher in Economics, Statistics, Business, Public Policy or Public Administration, social/behavioral sciences, or other field with coursework involving the application of research and statistical methods and (1) one year of related experience.

Requirements

The Benefits Research Assistant will gather and organize information from various sources, such as databases and software applications, research selected information, maintain databases, ensure accuracy and consistency of information, document sources, activities, and information, and perform work in administering retirement benefits and pension-related duties. 

Qualifications

• Examine and analyze data from files and databases.
• Maintains files and records of retirement applications and maintains a computerized database of each participant’s status.
• Keep log books and lists up to date, including the refunds log, retirements log, and contributions retained list.
• File, categorize, and store hard-copy records appropriately.
• Perform data entry and administrative tasks as required.
• Recommend changes to update existing databases, procedures manuals, directives, and policies.
• Provide exceptional customer service in person, via the telephone, and through email.
• Assist with special projects as required.
• Performs all other related duties as assigned.

Additional Information

For the complete job specification, click here.

Note: This is an unclassified contract position.

Please note: Applicants with foreign diploma, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/membersfor more information.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.