Benefits and Leaves Analyst

Full Job Description

Application Deadline: Monday, May 4, 2026, at 5 p.m. P.T.
Accepting Online Applications Only through the City of Eugene Website

Information on How to Apply

The City of Eugene’s Employee Resource Center (ERC) is seeking a knowledgeable and service-driven Benefits and Leaves Analyst to support complex leave administration and provide analytical expertise across the organization.

This position plays a key role in administering benefits and leaves programs for multiple departments, including Eugene Springfield Fire, Central Services, Planning and Development, the Eugene Police Department, and Library, Recreation, and Cultural Services.

As a Benefits and Leaves Analyst, you will contribute to the City’s Benefit and Wellbeing program through day-to-day leave administration, collaboration with third-party administrators, policy and process analysis, and preparation of cost and risk materials for collective bargaining.

You will also support contract and policy administration, complete regulatory filings, and help resolve benefits and leaves related issues.

The ideal candidate brings experience in employee benefits or leaves administration, excels at providing empathetic, high-quality customer service, and thrives in a fast-paced, regulatory environment.

If you are committed to employee wellbeing and enjoy working collaboratively to support a diverse public service workforce, we encourage you to apply.

The Employee Resource Center (ERC), part of the City of Eugene’s Central Services Department, delivers comprehensive Benefit and Wellbeing resources to the City’s dynamic and dedicated employees. Join our team and help ensure employees receive the support they need to serve our community.

Classification: Management Analyst

Salary: $42.04 - $54.64 hourly / $87,443.20 - $113,651.20 annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Central Services, Employee Resource Center

Position Information: Non-Represented, Exempt

Work Location: City Hall, 500 E 4^th Ave., Eugene, OR

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. with flexibility per business need to occasionally work outside of normal working hours.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

Requirements

• Provide overarching leaves and absence program management including FMLA, OFLA, Paid Family and Medical Leave (PFML), and long-term disability, and liaison with vendors and Third-Party Administrators;
• Ensure full and timely resolution of escalated issues in leave program area, including claims, process, and communication issues;
• Support the City’s culture of innovation and continuous improvement by collaborating with other ERC team members and City partners to create more efficient and better outcomes for our diverse community;
• Assist with contract and policy management, program agreements, and Requests for Proposals;
• Update and develop policies, handbooks, forms, employee and supervisor communication and deliver training. Assist with website maintenance;
• Research, interpret, and apply complex Federal, State, and local laws and regulations, City policies, union contracts, related to employee benefits and insurance policies. Assist with monitoring program area activities for compliance;
• Collect, collate, and interpret data. Provide research, reports, cost estimates and summary documents for committees and bargaining teams;
• Create, manipulate, and maintain advanced Excel spreadsheets with complex formulas and calculations. Develop and perform audits related to employee benefit and leave programs;
• Act as a technical resource for the public, employees, and retirees on employee benefits and leaves by providing information, advice, and direction, interpreting contracts, policies, rules, and regulations. Investigate, research, and resolve employee benefits and leaves issues;
• May schedule, oversee the work activities of, and provide training to other support staff or temporary clerical employees and/or volunteers.

• Performs related and other duties as assigned.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Management Analyst

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences.

If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.

Experience
Two (2) years of professional experience in benefits, leaves administration, health insurance administration, or a related field. Six (6) months of supervisor experience is preferred.

Education
Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, human resources, public administration, communications, or a related field.

Background
Must pass a background check.

Additional Information

Bilingual Pay

This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.

Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS).

In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296.

If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement.

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training.

The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes.

In addition, background investigations and records checks may be required.

Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment.

Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee.

We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community.

As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce.

Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.