ATCS, Staff Support Specialist,(MSS-1, Level 7), AT-2152-GI

Full Job Description

Serves as a Staff Support Specialist (MSS-1) at Terminal Facilities and Terminal Services. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT IN ORDER TO BE CONSIDERED.

Candidates must show Specialized Experience, which is defined as: 1) Must have held an FAA 2152-FG-14 or above, regional or headquarters position for a least one year (52 weeks) OR 2) Must have been facility rated or area certified for at least one year (52 weeks) at an ATS facility; NOTE: An employee who has been facility rated or area certified for at least one year (52 weeks) in an ATS facility that is upgraded, is considered to meet the qualification requirements of the upgraded positions, since the employee has been performing the higher-graded work; OR 3) Must have held an MSS position for at least one year(52 weeks) in an ATS facility; NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels.

In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application. Major Duties:

Serves as a Staff Support Specialist (MSS-1) at Terminal facilities and Terminal services.

Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.

The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.

Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures.

The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience.

While not required, hardware/software experience is desirable. Some travel will be required.

Performs daily functions of maintaining and or improving operational material and or resources within the assigned areas of specialty.

Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives.

Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations, evaluations, and briefs facility personnel.

Develops methods to improve customer service and the quality of support provided.