Supervisory Ombudsman
Office of the Secretary of Labor
RecentPosted Mar 11
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Posted: March 18, 2026 (0 days ago)
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Associate Ombuds
U.S. Census Bureau
Department of Commerce
Location
Salary
$169,279 - $197,200
per year
Type
Full-Time
More Other jobs →Closes
April 1, 2026More Commerce jobs →
GS-15 Pay Grade
Base salary range: $123,041 - $159,950
Typical requirements: 1 year specialized experience at GS-14. Senior leader or top expert.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
The Associate Ombuds position at the U.S. Census Bureau involves acting as a neutral mediator to help resolve workplace conflicts between employees and managers in a confidential and informal way.
The role includes analyzing issues, offering unbiased advice to senior leaders on improving policies, and tracking patterns of problems to prevent future disputes.
This job suits experienced professionals skilled in conflict resolution, impartial analysis, and collaboration in large organizations.
Key Requirements
- One year of specialized experience at GS-14 level or equivalent, resolving complex conflicts neutrally and confidentially
- Ability to analyze and evaluate issues to provide unbiased recommendations
- Experience advising senior leadership on processes, procedures, and policy changes for employee issues
- Collaboration with staff, managers, senior leaders, and support programs to resolve sensitive workplace conflicts
- Proficiency in alternative dispute resolution techniques to minimize conflict escalation
- Skills in reviewing issues impartially, providing resolution options, and elevating matters when needed
- Experience maintaining statistical data, analyzing systemic problems, and identifying conflict patterns
Full Job Description
This vacancy is for Associate Ombuds position located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.
This Job Opportunity Announcement may be used to fill other Associate Ombuds, 0301-15, positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
Specialized Experience: For the GS-15 you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-14 in the Federal service.
Experience for this position includes: Resolving complex conflicts in a neutral, confidential, independent, informal role between management and staff; analyzing and evaluating issues to make unbiased recommendations; advising senior leadership on implementing processes and procedures designed to assure a systematic approach for dealing with problems and issues affecting employees and the interests of the agency; advising heads of agencies on effective policy changes; and experience collaborating with staff, supervisors/managers, senior leadership, and other supporting resource programs to resolve complex and sensitive workplace conflicts.
Education: Education cannot be substituted at this level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer. Major Duties:
- Provides informal communication channels between parties and, as a neutral, uses applicable alternative dispute resolution techniques to minimize the escalation of conflict and achieve conflict resolution and problem solving.
- Reviews, analyzes, and assesses all sides of an issue in an informed and unbiased fashion while being impartial with person(s) involved and elevating matters as appropriate.
- Provides options to prevent and resolve highly complex and very high-level workplace conflicts and issues.
- Maintains statistical data, analyzes systemic problems, and identifies patterns of conflict, emerging policy issues, and recurring problems.
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