ASSOCIATE CHIEF INFORMATION OFFICER

Full Job Description

This position is designated as SES, General. USDA structures its SES positions into position levels. This is a position level II with a salary range of $204,122 - $216,010 per year.

Exceptions to the salary cap may be considered in certain circumstances. SES employees are also eligible to receive bonuses and performance-based awards.

Visit http://www.opm.gov/ses/ for additional information and benefits for SES employees. The application process used to recruit for this position is RESUME-ONLY.

DO NOT submit separate Executive Core Qualifications/Technical Qualifications in lieu of a resume.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates will not be hired based on their race, sex, color, religion, or national origin.

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES using 0.8-inch margins and 11-point font.

Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified.

Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s).

If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential, not technical expertise.

They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must address the ECQs.

Your resume must address each ECQ and should describe your experiences and accomplishments/results.

Your resume should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions.

NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs.

1.

Commitment to the Rule of Law and the Principles of the American Founding: This core qualification involves the demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

(Competencies: Knowledge of the American System of Government, Commitment to the Rule of Law, Civic-Mindedness) 2.

Driving Efficiency: This core qualification involves the demonstrated ability to strategically and sufficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

(Competencies: Fiscal Responsibility, Managing Resources, Leveraging Technology) 3.

Merit and Competence: This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

(Competencies: Technical Skills, Problem Solving, Agility and Resilience) 4.

Leading People: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture.

This includes, when necessary, the ability to lead people through change and to hold individuals accountable. (Competencies: Accountability, Developing Others, Executive Judgement) 5.

Achieving Results: This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

(Competencies: Operation Mindset, Innovation, Strategic Thinking) For more information regarding the SES and ECQs, please visit SES Executive Core Qualifications.

TECHNICAL QUALIFICATION (TQ): In addition to the ECQs, applicants must clearly demonstrate in their resume that they meet the following technical qualification(s).

Describe your demonstrated experience evaluating and implementing information technology tools & solutions and applying forward thinking concepts to deliver business solutions that support an organization-wide work environment with dynamic and diverse needs.

Examples should include experience with secure and remote access for a dispersed workforce, mobile devices, and innovative communication tools (e.g., instant messaging, videoconferencing, etc.).

Describe your demonstrated expertise and skill in planning, development and oversight of enterprise-wide strategies, plans, service (including shared service) delivery, customer support consolidation programs for large, diverse organizations and experience doing so in consultation with various stakeholders and constituencies requiring management of strategic and sometimes competing objectives.

Major Duties:

• The ACIO for Client Experience Center (CEC) is responsible for developing and administering Department-wide Information Technology (IT) Management principles, policies, and objectives in consultation with USDA agencies and staff offices.
• Manage a major service desk and incident\problem management program to define expected service delivery standards and maintain an IT architecture.
• Provides management leadership, guidance, expert, advice, and collaboration among USDA agencies in developing, promoting, and maintaining the agency's end-user IT infrastructure program.
• Manages an Information Technology Program which responds to USDA, OMB, and Congressional stakeholder’s progress and accomplishments including all reporting required by the Federal Information Security Management Act of 2002.
• Ensures that information security policies, principles, standards, operations, and guidelines are implemented appropriately throughout the organization.
• Collaborates with the USDA Office of the Inspector General in the conduct of information system security audits and related inspections.
• Serves as primary USDA liaison on all General Accountability Office reviews and audits related to the Department's end-user IT Infrastructure Program.
• Negotiates Service Level Agreements (SLA) Operating Level Agreements (OLA) to ensure that customers/users expectations and IT services are properly established.
• Manages directly and indirectly a staff of eight hundred information technology and management support analysts and assistants, with annual operating budget of over $200M.