Supervisory Program Specialist
Veterans Health Administration
FreshPosted Feb 26
✓ Fresh Listing
Posted: February 26, 2026 (0 days ago)
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Assistant General Manager-Retail
Veterans Health Administration
Department of Veterans Affairs
Location
West Palm Beach, Florida
Salary
$59,517 - $59,517
per year
Type
Full-Time
More Management & Supervision jobs →Closes
March 6, 2026More VA jobs →
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This role involves leading the daily operations of retail and food services at a VA Medical Center in West Palm Beach, Florida, focusing on supporting veterans through excellent customer service, team management, and business efficiency.
It's ideal for someone with hands-on experience in retail or food management who enjoys building teams, solving problems, and driving sales in a fast-paced, mission-driven environment.
The position offers a recruitment bonus and emphasizes work-life balance while serving the community.
Key Requirements
- 1-2 years of direct food service and/or retail management experience
- Proven track record in building sales, increasing profits, and developing staff
- Hands-on leadership with strong emphasis on customer service and hospitality
- Ability to assess business needs and problem-solve
- Proficiency in Microsoft Office applications and POS systems
- ServSafe certification (or obtain within 90 days of hire)
- Current, valid REAL ID required
Full Job Description
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career!
With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our West Palm Beach, FL VA Medical Center Canteen.
Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
Minimum of 1-2 years of direct food service and/or retail management experience. Proven track record of building sales, increasing profits, and developing staff.
Hands-on leadership style with a strong emphasis on customer service and hospitality. Ability to asses business needs and problem-solve.
Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems. ServSafe certification required (or must be obtained within 90 days of hire).
A current, valid REAL ID is required to work with the Veterans Canteen Service. Major Duties:
Recruitment Bonus: $5,000 Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.
Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.
Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales.
Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.
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