Assessments Section Supervisor

Full Job Description

THE OPPORTUNITY: The King County Department of Assessments Office is looking for a Section Supervisor who is a dynamic people leader who possesses the professional, analytical, and mathematical skills to oversee and manage the workload of a high-volume team performing routine, special, and well-defined property tax exemptions.

This closed promotional assignment is open to all King County Employees Career Service or Career Service-exempt employees who have successfully completed probation.

This position will be a mix of individual contribution, production oversight, strategic planning, and process improvement.

The primary focus will be on producing timely and accurate exemption processing through a team of people, technology enhancements, and various internal and external partnerships.

This position reports to the Accounting Division Director, oversees a team processing tens of thousands of exemption transactions annually, and partners with the division, agency, and external personnel.

The work of this team contributes significantly to the overall accuracy of the property tax roll by applying exemptions timely and accurately.

This position is integral to our commitment to be one of "The Best Assessment Departments in North America".

Are You....

• A people or project leader committed to the success of a team outcome?
  • A transparent communicator who exhibits integrity, ethics, and trust in the face of positive and negative information?
  • A skilled planner, and do you display a strong ability to learn and apply new knowledge in your daily work?
  • Adaptable and organized to support customers, stakeholders, and colleagues with technical program guidance?
  • A detail-oriented professional with emphasis on accuracy?
  • An effective time manager and do you display timely and quality decision-making ability, especially in a high-volume environment?
  • An approachable leader with strong research, analytical, and problem solving skills?
  • Customer focused with a genuine interest in the production, development, and accountability of property tax exemptions?
  • A strong collaborator with the ability to explain complicated exemptions statutes in everyday terms?

If so, then read on to see if this position is right for you.

The Department of Assessments values innovation, creativity, and engagement among its employees, and actively promotes organizational improvement and new approaches to existing operations and issues.

ABOUT THE DEPARTMENT OF ASSESSMENTS

An award-winning leader and innovator in government property assessments, with 210 employees and an annual budget of over $37 million, the department administers King County's property valuation and assessment process. The Assessor’s Office has a significant impact on the funding received each year by a wide range of important County public services. The agency uses innovative business intelligence tools and cutting-edge technology to be more efficient with current resources and provide value-added services to taxpayers. The Department of Assessments has collaborative partnerships with 150+ separate taxing districts and 39 cities. To learn more, please visit our website at: www.kingcounty.gov/Assessor.aspx

OUR COMMITMENT TO EQUITY AND SOCIAL JUSTICE:

As the only regional governments in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

We have a deep commitment to equity and social justice and advancing practices, strategies and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

The selected candidate will integrate King County's Equity and Social Justice principles into the daily functions of this position.

Requirements

The successful candidate will , at a minimum, demonstrate skill and ability to:

• Apply strong understanding of property assessments, property tax exemptions, and/or the assess-to-collect workstream.
• Ability to read and understand departmental and county procedures, legal documents, RCW and WAC rules, jurisdictional policies, and detailed property records.
• Perform all supervision, performance, and personnel-related tasks for assigned staff; write and conduct performance appraisals; provide new staff orientation and training.
• Plan, assign, and direct the work of the team, which includes training, Provide regular performance feedback to promote accountability, growth, and high-quality work.
• Participate in the development of analytical and computer system improvements aimed at improving the quality and efficiency of the property tax administration processes.
• Recommend changes to policies, procedures, and division guidelines and suggest plans for their implementation.
• Develop and coordinate team/division projects, act as a liaison between team/division staff and technical staff in other divisions, particularly internal teams and Treasury.
• Utilize a keen understanding of property assessment, accounting, and administration standards, strategies, and trends necessary to assist in the leadership of the division.
• Can drive quality accounting and administrative processes that ensure accurate and accountable property parcel administration and property tax exemptions services for our community.
• Demonstrate strong business acumen and an ability to work in a culturally and generationally diverse environment.

Qualifications

Any combination of education and/or experience that clearly demonstrates the ability to successfully perform the duties of the position to include:

• Has Three (3) to Five (5) years of increasingly responsible performance management experience in accounting and administration related to property assessments, exemptions, or another related field.
• Experience in employee supervision and engagement.
• Possesses a strong grounding in property tax exemptions and property tax administration principles, techniques, and best practices.
• Is knowledgeable about how customer service operations work, including how to deliver excellent service and improve processes to meet the needs of customers.
• Has a track record with developing and supporting the performance of employees and implementing detailed and accounting/appraisal-specific processes, best practices, and goals.
• Can develop metrics and benchmarks to be able to project how results can be used in future initiatives to improve accounting exemption and administration processes.
• Is customer-focused with a dedication to providing efficient and value-added services to our taxpayers.
• Is an IT Project Adopter and Leader in the introduction of new technology tools to improve our accounting functions and services.
• Ability to collaborate with other supervisors to solve cross-team problems and improve service to our customers.
• Is able to supervise, manage, develop, coach, and mentor a culturally and generationally diverse staff in a collaborative manner that focuses on engagement, good communication, and team building that is essential for the evolving business needs of the future; and,
• Is able to understand and apply Equity and Social Justice concepts in the supervision of staff and delivery of customer service.

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work, and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce.

To reach this goal, we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

This exciting employment opportunity is only open to King County employees who have completed probation.

A resume and cover letter, and answers to the supplemental questions that explain how your education and experience make you the best candidate for this position are required.

Please contact Alicia Rivet at 206-263-2264 or alicia.warren@kingcounty.gov if you have any questions regarding this opportunity.

Our offices in the King Street Center Building operate under a fragrance and scent-free policy. This policy is intended to promote a safe and healthy work environment for all employees.

This position is not represented.