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Posted: April 1, 2026 (1 day ago)

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Archives Technician

National Archives and Records Administration

Other Agencies and Independent Organizations

Fresh

Location

Salary

$41,769 - $54,300

per year

Closes

April 9, 2026

GS-5 Pay Grade

Base salary range: $33,878 - $44,042

Typical requirements: 1 year specialized experience. Bachelor's degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves helping veterans, families, and government agencies by responding to requests for military records information at the National Archives.

You'll review inquiries, analyze details, and use computer systems to find and verify data, often dealing with sensitive or damaged records.

It's a good fit for someone detail-oriented with customer service experience and an interest in history or records management, who enjoys teamwork and problem-solving.

Key Requirements

  • One year of specialized experience at GS-04 level or equivalent, including communicating with customers verbally or in writing
  • Proficiency in using computer systems to locate items and identify relevant information
  • Ability to analyze requests for military service information and determine their scope
  • Skills in investigating conflicting record data, errors, or omissions
  • Education substitution: 4 years of college or relevant coursework beyond high school
  • Combination of qualifying experience and education (e.g., 30 semester hours beyond second year equivalent to 6 months experience)
  • Team participation in handling various functions, including sensitive inquiries like Congressional or fire-damaged records

Full Job Description

This position is part of the National Archives and Records Administration, Military Reference Core.

The Core teams provide "World Class" customer service and are tasked with utilizing his/her technical expertise related to military records for the benefit of veterans and their families, the military services and Federal, state and local agencies.

You must meet the following requirements by the closing date of this announcement.

Specialized Experience for the GS-05: You must have at least one year of experience at the GS-04 level or equivalent that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience for this position includes: Communicating to customer inquires, verbally or in writing; AND Using computer systems to locate items and/or using documentation to identify information relevant to a work assignment.

OR EDUCATION: You may substitute education for specialized experience as follows: 4 years above high school. OR COMBINATION: You may qualify by a combination of experience and education.

NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.

One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Major Duties:

The following are the duties of this position at the GS-06.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As an Archives Technician, you will: Respond to a variety of types of requests for information regarding military service.

Conduct the initial review of incoming requests, which may include inquiries that involve fire destroyed or damaged records, Congressional inquiries, and/or highly sensitive requests regarding high-ranking governmental officials.

Analyze requests for information to identify the scope of inquiry. Investigate conflicting record information, apparent errors, and/or omissions of record data.

Participate as a team member in a variety of functions as determined by team decisions.

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Posted on USAJOBS: 4/1/2026 | Added to FreshGovJobs: 4/2/2026

Source: USAJOBS | ID: DE-12921467-26-TY