Analytics Manager (Management Analyst 5)

Full Job Description

Schedule: Monday-Friday, 7:30AM - 4PM. During trial service (probationary) you will be reporting to the office located on Fones Rd in Olympia, WA.
Telework may be an option upon completion 1-2 days per week with supervisor's approval.

Who we are:

The Department of Enterprise Services (DES)provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents.

DES’ mission is to strengthen the business of government for a sustainable and just future. Learn more about DES.

What you will be doing:

This position develops detailed analytical reports and forecasts, reporting their findings to the Fleet Operations Program Manager, DES Executive Management, and stakeholders that support multi-agency projects.

In this position, you will implement and monitor the fleet data quality program designed to support the foundation of all fleet analysis and reporting.

You will be researching and evaluating various Results Washington strategic action items; specifically analyzing fiscal impacts to stakeholders designed to identify and resolve inefficiencies in fleet processes.

You will develop and prepare sustainable and complex analysis reporting to support current and future fleet reporting needs and will participate in and support efforts to modernize the fleet program focused on providing world class fleet services.

Requirements

In this position, you will research and evaluate various Results Washington strategic action items, specifically regarding fiscal impacts to stakeholder fleets.

Some of what you'll enjoy doing:

• Conducting analysis on the various aspects of available fleet management systems. This includes functionality, cost benefit analysis, identifying opportunities for cost avoidance, savings, and operational improvements.
• Analyzing vehicle utilization, maintenance costs, vehicle replacement needs, forecasting, lease rates, and full vehicle life cycle costs to support data-driven fleet decisions.
• Serve as the primary data and reporting contact for internal partners and external agencies; producing clear, defensible reports, dashboards, and visualizations using Power BI, MS Query, Excel, and other analytics tools.
• Driving the fleet data quality program by establishing data standards, maintaining data systems, resolving data issues, and collaborating with data entry staff and ETS experts to strengthen data accuracy and reliability
• Conducting research and benchmarking to position DES Fleet Operations as a an innovative leader in the Zero-Emission and Alternative Fuel Vehicle Segment.
• Providing recommendations for appropriate EV and Alternative Fuel vehicle applications and performing cost-. benefit analysis of emerging technologies and vehicle types.

Qualifications

REQUIRED:

[OPTION 1]

[OPTION 2]

Bachelor's degree in business administration, public administration, OR related field

AND

• Proficient in Microsoft Office suite programs to include MS Query.

The preferred candidate would also possess the following knowledge, skills, and abilities:

• Professional experience running database queries and analysis.
• Strong written and verbal communication skills, including the ability to convey clear, timely, and persuasive messages.
• The ability to build and maintain internal and external customer satisfaction; makes extra efforts to satisfy the customer's needs and regularly follows up to ensure needs have been fully met.
• Attentive listening skills with the ability to identify issues and provide options.

PREFERRED:

Additional Information

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting;
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

NOTE: By submitting these materials, you are indicating that all information is true and correct. The state may verify information.

Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

A resume will not substitute for completing the “duties summary” section or supplemental questions of the application.

Please do not “refer to resume” for detail, or your application may be disqualified.

Background Check Notice:

Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted.

Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Union Inclusion:

This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).

Opportunity for All:

The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics.

We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

For questions about this recruitment or to request a reasonable accommodation in the application process, contact Angie Anderson at jobs@des.wa.gov.

Contact Information: Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.