Air Traffic Control Specialist, MSS-1 Level 10 Facility (Staff Support Specialist)

Full Job Description

Serves as a Staff Support Specialist (MSS- I) at Level 10 Facility - Anchorage ARTCC (ZAN), TWAN1-ZAN In conjunction with the qualification requirements outlined in the OPM Qualification Standards for General Schedule positions in the 2152, Air Traffic Control series, the requirements listed below determines the basic qualification requirements for Manager, Supervisor, and Support (MSS) positions in the terminal and en route options.

Please read the qualification requirements described below.

For MSS-1 through MSS-4 positions, applicants must have the following specialized experience requirements: 1) Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work; OR 3) Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility.

In addition to the qualifications listed above for MSS positions, the chart for MSS positions will be used to determine which career level applicants are qualified to make application.

IAW the MSS Chart CPC's and MSS-1's - MSS-4's may make application to this position. NOTE: FSS falls under Systems Operations within ATO.

FSS Air Traffic Controllers would need to meet the requirements listed above by having experience in Air Traffic Services (ATS) Facilities or as stated in 1.

(pertaining to regional or headquarters experience). QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

NOTE: Please provide a work history with the thought in mind that the individual doing the rating does not know what you do or what you have accomplished.

Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided.

Your answers may be adjusted by a Human Resource Specialist as appropriate. NOTE: FAA Form 3330-43-1 NO LONGER NEEDS BE SIGNED BY THE APPLICANT AND THE RATING OFFICIAL TO RECEIVE CONSIDERATION.

PLEASE DO NOT INCLUDE YOUR SSAN ON THE FORM. Major Duties:

Serves as a Staff Support Specialist (MSS- I) at En Route and Oceanic Centers and Terminal facilities. Responsible for tactical, strategic.

and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures.

plans and programs, operational automation, military operations.

special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.

The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.

Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures.

The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience.

While not required, hardware/software experience is desirable. Some travel will be required. For the assigned Facility/Duty Location: 1.

Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2.

Communicates intra / inter facility as well as among various lines of business and industry. 3. Makes recommendations for new projects/studies.

taking into account available resources and the accomplishment of facility goals and objectives. 4. Applies expertise toward the completion of projects/studies and facility reports. 5.

Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6. Conducts investigations. evaluations, and briefs facility personnel. 7.

Develops methods to improve customer service and the quality of support provided. 8.

Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9.

May perform duties outside of the facility commensurate with grade and experience.

Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties.

The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change.

Work is evaluated in terms of results achieved and effectiveness in assigned program areas.