Administrative Support Technician (Office Automation)

Full Job Description

About the Position: The Military Entrance Processing Station plays a vital role in maintaining the nation's military might by ensuring that each new member of the Armed Forces: Army, Marines, Navy, Air Force, Space Force & Coast Guard; meets the high mental, moral & medical standards required by the DoD & the military services.

Every MEPS represents state of the art in testing, examining & processing applicants for enlistment into the Armed Forces. This is a permanent position.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience and/or education requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: To qualify based on your experience, your resume must clearly describe at least one year of experience which prepared you to do the work in this job.

Specialized experience is defined as experience that is typically in or related to the work of the position to be filled, including:: Providing clerical support (i.e., screening telephone calls/visitors, maintaining office calendars, maintaining records or files, etc.) for the office; Preparing office correspondence, ensuring grammatical correctness, for the staff; Assisting in creating personnel actions and/or performance appraisals; Utilizing office automation software to prepare various types of documents (i.e., spreadsheets, reports, graphs, charts, statistical data, etc.); Assisting with the onboarding process of military and/or civilian personnel by gathering required documents.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

OR Education Substitution: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration (Note: You must attach a copy of your transcripts.).

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9.

Add the two percentages.

(Note: You must attach a copy of your transcripts.) Typing Proficiency: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

If you are a current Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement.

In addition, if you step reflects '00', you must include your current salary for each position. Major Duties:

• As an Administrative Support Technician (Office Automation), you will:
• Provide staff with guidance on how to properly operate within office procedures.
• Maintain calendars for staff.
• Maintain a suspense log for all actions in accordance to office procedures.
• Prepare Request for Personnel Actions for submission using automated systems.
• Maintain office files, including personnel files on military and civilian employees, IAW regulatory guidance.
• Serve as timekeeper providing advice to supervisors on time and leave procedures.
• Review documents prepared for Commander's signature ensuring compliance with regulations.
• Screen telephone calls and visitors to refer/direct customers to appropriate staff/office.
• Process mail to include distribution to appropriate staff members and post office.
• Create a variety of reports for submission to higher headquarters using a variety of office software packages.
• Assist newly assigned personnel in in processing and completing required forms.
• Communicate with Civilian Personnel Advisory Center (CPAC) to determine status of personnel actions.