Administrative Support Assistant (Office Automation)

Full Job Description

About the Position: This position supports the Director for Administration, Case Accessioning at the Joint Pathology Center, Silver Spring, MD.

Incumbent will perform a wide range of office administrative functions, provide anatomic pathology support and operate software systems to include queries, generation of reports in/from the Composite Health Care System (CHCS) and the CoPath sub function of the CHCS laboratory module.

Schedule is Monday-Friday, 0600-1800, in a cubicle setting. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing administrative duties within a research facility, medical laboratory and/or Medical Treatment Facility (MTF); providing guidance to personnel within the department; utilizing automated healthcare systems and office automation software to enter and retrieve data; composing correspondence and reports involving common medical terminology; and receiving telephone calls from internal and external customers.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Some federal jobs allow you to substitute your education for the required experience in order to qualify.

For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Major Duties:

• Triage consultation request forms, accompanying forms and materials provided by submitting facility for correct submission.
• Accession cases as required to include accurate assessing, sorting and daily data entry of case materials into the Joint Pathology Information Management System (JPIMS).
• Troubleshoot and correspond with submitting facilities regarding questionable and/or missing materials (i.e., tissue, blocks and/or slide samples, missing and/or incomplete consultation forms, etc.) needed for accurate record entry.
• Maintain transactional logs on spreadsheets, case files and records in support of productivity and regulatory compliance.
• Receive public telephone inquiries relative to a broad range of subjects, evaluate requests, provide applicable or requested information and/or refer inquiry to proper person for detailed answer.
• Receive and review correspondence and reports for format, typographical accuracy, conformance with procedural instructions, proper assembly, appropriateness of references, and required background material.
• Assign new case accessioned to the appropriate sub-specialty pathologists.
• Send, receive, and return external and internal consults/labs to the appropriate facilities and record in JPIMS.
• Manage final case reports and return of material to submitting facility in a timely manner through use of fax and FedEx respectively.