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Posted: January 27, 2026 (1 day ago)

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Administrative Support Assistant 3 (00026)

State of Iowa

238 Corrections - Central Office

Fresh

Location

Salary

$19.76 - $28.93

per hour

Closes

February 9, 2026More State jobs →

Job Description

Summary

This job involves managing the Docebo learning management system for the Iowa Corrections Learning Center, including helping users with issues, scheduling training courses, and preparing reports on training data.

It also supports the director and training specialists with administrative tasks.

A good fit would be someone with office experience who is organized, tech-savvy with software systems, and comfortable handling data and user support.

Key Requirements

  • Two years of full-time work experience in general office, clerical, data entry/processing, or related work
  • Equivalent combination of two years of education (30 semester hours = 1 year) and relevant experience
  • Current state executive branch experience: 6 months as Administrative Support Assistant 2 or 18 months as Administrative Support Assistant 1
  • Ability to type at least 40 WPM net, demonstrated by typing examination after hire
  • Experience troubleshooting software issues and responding to user requests
  • Skills in gathering and reporting data for monthly and annual reports
  • Proficiency in managing learning management systems (LMS)

Full Job Description

The Iowa Corrections Learning Center is seeking qualified candidates for the position of Administrative Support Assistant 3 to serve as the primary lead in the learning management system (LMS), Docebo.
The Administrative Support Assistant 3 responds to users requests for assistance, schedules courses and trouble shoots issues in the LMS; gathers training data necessary to prepare monthly and annual reports; and provides support to the ICLC Director and the DOC Training Specialists.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
  1. Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
  2. A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
  3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Additional Information

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

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Posted on NEOGOV: 1/27/2026 | Added to FreshGovJobs: 1/28/2026

Source: NEOGOV | ID: neogov-iowa-5214836