Administrative Specialist II / Insights-Young Adults Program (Columbia Area)

Full Job Description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community.

We are seeking an Administrative Specialist II for the Insights/Young Adults Program (YAP) who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Columbia Area Mental Health Center (CAMHC), Lower Richland Insights/Young Adults Program, 1848 Pineview Road, Columbia, SC, CAMHC #066.

As the Administrative Specialist, working under limited supervision, you will perform a variety of advanced and administrative duties within the Insights/Young Adults Program.

Responsibilities for this Administrative Specialist II:

• Provide administrative support to the clinicians and staff of the Insights/Young Adults Program (YAP).
• Responsible for the clerical and administrative needs of YAP. Ensure common areas are in good repair and are neat, clean, and welcoming. Order office supplies as needed. Coordinate delivery of mail to and from the campus programs.
• Maintain responsibility for ensuring patient medical records are up to date. Serve as primary liaison to area hospitals as needed.
• Maintain primary responsibility for ensuring payments are collected from patients in accordance with OMH/CAMHC policies. Work with program manager to ensure patients who have outstanding balances have a plan for addressing their debt.

Maintain responsibility for scheduling. Ensure that provider schedules are accurate and kept up to date and that aftercare appointments are scheduled in accordance with OMH/CAMHC policy.

Ensure that Medicaid transportation is scheduled for those patients who require transportation in order to attend appointments.

• Respond to telephone messages, emails, Teams messages, and inter-office mail.
• Comply with the Office of Mental Health Compliance Plan and all legal responsibilities and requirements.

Requirements

• A high school diploma. Related clerical experience may be substituted for a high school diploma.

Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.
• An associate degree in secretarial science and the ability to type at a corrected rate of 55 wpm.

Additional Information

Post hire, employees must:

• Have extensive knowledge of office management policies, practices and procedures.
• Have working knowledge of general administrative service functions.
• Have the ability to collect and assemble information in a clear, concise manner.
• Have the ability to work independently and maintain professionalism, accuracy and finesse when time constraints are maximized.
• Be knowledgeable of the common symptoms of mental illness and demonstrate patience when interacting with this targeted population.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.