Administrative Officer

Full Job Description

The incumbent serves as the Administrative Officer to the Chief of Social Work Service at the West Texas VA Health Care System (WTVAHCS).

Social Work Service provides a full range of clinical, social and administrative services: Health Care for Homeless Veterans (HCHV), Transition and Care Management (TCM), Spinal Cord Injury/Traumatic Brain Injury (TBI/SCI), Caregiver Support Program (CSP), Intimate Partner Violence Awareness Program (IPVAP), and Patient Aligned Care Team (PACT).

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/03/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include overseeing timekeeping within the Service; knowledge of a full range of administrative and management functions, policies, practices, procedures and controls for human resources, purchasing, supply and property management, records management, inventory management, financial management and budget, supervision of employees and related administrative areas in order to obtain and maintain for support services, human and financial resources, equipment and software, computer and office equipment, space, training, etc.; ability to extract data and generate reports and information.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have 1 full year of graduate level education (such education must demonstrate the knowledge, skills, and abilities necessary to do the work) or superior academic achievement (Transcripts Required).

S.A.A.

is based on: class standing: applicants must be in the upper third f the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses., grade-point average: a-3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or b-3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum, or honor society membership as outlined by the Association of College Honor Societies.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education above a bachelor's degree.

(Transcripts Required) GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include knowledge of administrative concepts, principles and practices enough to foresee problems and perform studies designed to evaluate procedures/processes; develop and recommend ways to improve the effectiveness, efficiency, and timeliness of work operations.

knowledge of health care service administration, continuous quality improvement; data analysis; healthcare principles, theories and practices; budgeting, planning, administration, and labor/union relationships, or other key administrative support functions to analyze and evaluate broad and difficult problems; knowledge of a full range of administrative and management functions' policies, practices, procedures and controls for human resources, purchasing, supply and property management, records management, inventory management, financial management and budget, supervision of employees and related administrative areas in order to obtain and maintain for support services, human and financial resources, equipment and software, computer and office equipment, space, training, etc.; Knowledge of management analysis principles and concepts to evaluate and implement necessary improvements.

Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems concerning the efficiency, effectiveness and cost of program operations and ability to identify problems and potential problem areas based on daily observance or studies; ability to analyze and measure the effectiveness, efficiency, and productivity of the administrative programs and clinical operations and to develop written and oral recommendations for improvement.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B.

or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.

(Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have a combination of specialized experience and education beyond 18 semester hours of graduate level education.

(Transcripts Required) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Administration and Management Providing overall administration of the service Coordinating, creating and advising in the development of new education and operation programs and policies Developing both long- and short-range plans based on knowledge of policy and reviewing of issues and available data Responsible for ensuring completion of all suspense for the Service Assisting Chief of Social Work in development of Service goals and objectives Facilitating administrative and personnel activities related to professional development Orienting new staff to the Service and coordinating all required resources and information required for new employees, including provider FPPE/OPPE Ensuring all Social Work Service personnel have been instructed in and comply with operational, safety, personnel, and conduct requirements Ensuring staff remain current and compliant with professional and VA mandated certifications, licensures, and training requirements Maintaining personnel records and identifying discrepancies and incorrect information in personnel files Applying EEO principles and requirements to all personnel management actions and decisions, and ensuring all personnel are treated in a manner free of discrimination Resource Management Serving as the technical expert regarding operational problems and personnel administrative issues Preparing documents and justifications for resource requests, reviewing/editing recruitment announcements for accurate and timely submission to local Human Resources Functioning as liaison between the Social Work Service, Medical Staff Office and Credentialing & Privileging Preparing and submitting documentation pertaining to recruitment, promotions, position classification, training counseling, disciplinary actions, and grievances Calling to the attention of management any problems that require HRMS intervention or correction Providing advice on solving complex personnel-related problems Keeping managers informed on the status of on-going personnel actions and recruitment efforts Conducting workload analysis with managers to determine appropriate staffing levels to meet the demand of internal and community referrals Providing advice and making recommendations to Chief, Social Work Service regarding distribution of workload Detailed analysis of workflow and work methods is used to support recommendations Utilizing various programs such as File-Man, ProClarity, and DSS to capture and analyze data for workload and staffing reviews and comparisons, i.e., analyze supply and demand of workload within Social Work Service Program Development Analyzing data from a variety of sources, program specific productivity tracking systems, and patient satisfaction surveys Developing, analyzing, evaluating, advising on or improving the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegation of authority, management controls, information and documentation systems, and similar functions of management Providing guidance and direction to both administrative and licensed staff within Social Work Service regarding VHA Directives/Policies, Medical Center Policies (MCP) and Standard Operating Procedures (SOP) Drafting, interpreting and implementing Social Work Service policies and procedures Making recommendations for improved efficiency, effectiveness and performance measures Communications Serving as a designee for Chief of Social Work as attendant to various committees (i.e., ad hoc committees, multidisciplinary team conferences, Medical Executive Board, Clinical Service Chief Meeting, Space Committee and Emergency Preparedness Task Force) when appropriate Assisting in development, annual review and implementation of Emergency Preparedness Plan for Social Work Completing other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 8:00am - 4:30pm Telework: Ad-hoc.

This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Administrative Officer/PD007900 and PD11730 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized