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Posted: March 17, 2026 (1 day ago)

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WorkSource Specialist 3: Thurston County/Hybrid

State of Washington

Employment Security Department

Fresh

Location

Washington, 98504

Salary

$50,592 - $67,992

per year

Type

Closes

March 25, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves helping job seekers find work by offering personalized support, assessments, and training at a WorkSource Center, while also assisting employers with their hiring needs.

It combines in-person and virtual services in a busy environment, focusing on programs for unemployed individuals, veterans, and those in need of career guidance.

A good fit would be someone who is outgoing, organized, and passionate about community service, with experience in helping diverse groups overcome employment barriers.

Key Requirements

  • Provide customer-centered employment services, including interviews, registrations, and assessments of job readiness and barriers
  • Administer skill, interest, and aptitude tests to identify training and employment goals, and develop service plans
  • Offer information on agency programs like WorkFirst, Basic Food & Employment, Veterans Services, RESEA, and WIOA, with referrals to resources
  • Assist customers with resource center tools, such as technology, resume building, job applications, and interview skills
  • Build and maintain relationships with businesses, community partners, and service providers to enhance service delivery
  • Ensure compliance with federal, state, and local policies through detail-oriented records management
  • Collaborate in a team setting to support regional strategies, innovation, and staff morale in a fast-paced environment

Full Job Description

The ideal candidate for the WorkSource Specialist 3 role is a dynamic and adaptable workforce development professional with a strong commitment to serving diverse communities. They bring a deep understanding of integrated service delivery and are passionate about connecting job seekers with meaningful employment opportunities while supporting employers in meeting their workforce needs.


This position may have the possibility of one day per week of telework based on business need and upon completion of training.


The ideal candidate for the WorkSource Specialist 3 role is a dynamic and adaptable workforce development professional with a strong commitment to serving diverse communities.

They bring a deep understanding of integrated service delivery and are passionate about connecting job seekers with meaningful employment opportunities while supporting employers in meeting their workforce needs.


The incumbent will deliver employment services at the WorkSource Center, for those customers who need job search support, training and assistance to find employment for those who are unemployed.

Providing services both in-person and virtually, this candidate thrives in a fast-paced environment and is skilled at navigating multiple program areas including WorkFirst, Basic Food & Employment, Veterans Services, Reemployment Services and Eligibility Assessment (RESEA) and Workforce Innovation Opportunity Act, among others.


This individual excels in providing customer-centered employment services, conducting assessments to identify training and employment pathways, and facilitating engaging orientations and workshops.

They are detail-oriented and proficient in records management, ensuring compliance with agency and program procedures.

Their ability to build and maintain strong relationships with businesses, community partners, and service providers enhances the reach and impact of WorkSource services.

A collaborative team player, they contribute to regional service strategies and are committed to fostering innovation, continuity, and staff morale.


They demonstrate a clear understanding of federal, state, and local policies and are dedicated to upholding agency performance standards.

With a proactive mindset and a customer-first approach, this candidate is well-positioned to advance the mission of ESD and make a lasting impact in the community.


Requirements


Provide routine, basic customer-centered employment services. This includes:



  • Provide staff-assisted customer services; conduct group and individual in-depth interviews, partial and full registrations, and review job readiness, employment barriers and customer needs; administer skill, interest, and aptitude tests using formal tools; identify employment and/or training goals; develop and monitor service plans; develop recommendations for continuous engagement


Provide information about the full range of agency services and programs; direct to appropriate internal or external resources and/or support services; provide for continuous engagement.

Provide career and/or employment guidance and training information; refer customers to job search, training providers and/or resources through WorkSource and/or partner services


  • Assist customers in the use of resource center services including technology, resumes, applications, and interview skills training


Assess knowledge, skills and abilities to assist in determining employment and training activities and benefits. This includes:


  • Administer a variety of assessments and informal and formal career tools; review and explain results; Incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to customer


Perform records management functions in accordance with agency and program procedures. This includes:


  • Monitor WorkSource program performance management activity using agency reporting systems; create and disseminate program reports as required by supervisors and managers; comply with state and federal case management protocols and data entry procedures


  • Record and maintain case notes, service plans, program-related expenditures, and exit outcomes; coordinate with other employment and training programs as necessary; enter new and/or updated data in multiple data management systems



To request a detailed position description, click here.

Qualifications


  • One year as a WorkSource Specialist 2 or equivalent class within the Employment Security Department, or another state’s Employment Security agency

  • OR A Bachelor's degree AND two years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking

  • OR a combination of education and/or relevant experience equal to 6 years

Required equity competencies:

  • The ability to take action to learn and grow


  • The ability to take action to meet the needs of others

Required experience includes:


  • Employment Coaching Expertise: Ability to provide career guidance and training


  • Workforce Development Knowledge: Proficiency in outlining employment options


  • Data Management Expertise: Ability to track job seeker and employer interactions systematically


  • Compliance Knowledge: Proficiency in adhering to workforce reporting standards


  • Problem-Solving Skills: Proficiency in finding solutions and directing individuals to the correct services


  • Digital Literacy and Online Navigation Expertise: Ability to support job seekers in using web-based employment tools


  • Customer Satisfaction and Follow-Up Expertise: Ability to assess job seekers' experiences and service outcomes

Special Requirements/Conditions of Employment:


  • Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.


Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Additionally, we ask that you not include photographs or external links within your documents.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.


Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Additional Information


Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.


Opportunity for All

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.


If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.


This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.


This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.


**This Organization Participates in E-Verify**

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Posted on NEOGOV: 3/17/2026 | Added to FreshGovJobs: 3/18/2026

Source: NEOGOV | ID: neogov-washington-5274380