Work Order Coordinating Clerk (OA)

Full Job Description

The Central Texas Veterans Health Care System (CTVHCS) is recruiting for a highly qualified Work Order Coordinating Clerk (OA) for our Engineering Service located in Waco, Texas.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: skills of a qualified typist, general knowledge of computer software including word processing, spreadsheet, database, graphic design, mail merge, management information systems, in order to input and obtain data, prepare reports and correspondence, store workload statistics, and accomplish program analysis.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years above high school.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school.

Typing Proficiency: Applicants must be able to type at least 40 words per minute You will be rated on the following Competencies for this position: Process Control Planning and Evaluating Project Management Internal Controls Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include, but are not limited to: Incumbent promotes and improves the efficiency of Engineering Service through AMES/MERS Work Order and Equipment Management Programs.

Incumbent schedules preventive maintenance of equipment, buildings and utilities, and assigns preventive maintenance to the shops to meet requirements in the VA MP-3 manual and to meet requirements of Joint Commission, NFPA, NIOSH and OSHA.

Incumbent issues repair and preventive maintenance contracts and work orders to maintain the property of the VA in good working condition.

Serves as point of contact for data used for special reporting activities, such as staffing guidelines and special one-time reports; compiles data for recurring and nonrecurring reports required by station management, VA Central Office, and other agencies.

Collects and organizes data for and prepares Engineering Service work reports, etc.

The incumbent is designated timekeeper or alternate for the M&R Section, including temporary and P&H employees assigned to the section.

Other duties include coordinating utility shutdowns, preparing overtime requests, and preparing, typing, and filing reports and correspondence for the M&R section.

Provides support in conjunction with the supervisors of various shops in Maintenance and Operations in relation to repair, minor improvements, and station-level projects.

Reviews criteria as required to prepare instructional data on work orders to keep shop supervisors informed as to the status of the work orders and of those requiring immediate attention.

Incumbent maintains data used in long range planning and budgeting for equipment maintenance contracts and repair materials for equipment.

The incumbent monitors work orders to ensure work has been completed, is ongoing, or determines reason for delay and advises the supervisor of delinquent work in the shops.

Incumbent follows up on progress of work and reports status to the requester when required. Incumbent independently handles day-to-day operations, including controversial problems and conflicts.

The Work Order System is annotated accordingly. The incumbent is responsible for administrative duties associated with projects assigned to the M&R Section.

Incumbent uses own initiative in establishing and implementing a fund control account system for each project to ensure that materials and labor are charged to proper categories and funds.

Prepares and maintains Purchase and Hire (P&H) payrolls and orders supplies and materials.

Types specifications for M&R projects or supplies and follows up when required to coordinate or expedite delivery of materials or services.

The incumbent manages the key control system and serves as the Engineering Service clearing official for the facility.

The incumbent initiates and controls requests for procurement of parts, materials, and services.

The incumbent screens catalogs and other materials to obtain pertinent information for ordering purposes and contacts vendors to obtain current stock number and prices before ordering.

Incumbent is in contact with vendors to expedite or coordinate delivery of materials of services to support projects or repairs.

Work Schedule: Monday-Friday; 7:30 am - 4:00 pm Virtual: This is not a virtual position.

Position Description/PD#: Work Order Coordinating Clerk (OA)/PD07985O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved.

Permanent Change of Station (PCS): Not Authorized