Emergency Management Specialist (Watch Officer)
Office of the Secretary of the Interior
FreshPosted Jan 28
Recent Listing
Posted: January 22, 2026 (8 days ago)
This job has been posted for 1-2 weeks. Still a good time to apply.
Watch Commander
Federal Bureau of Investigation
Department of Justice
Location
Huntsville, Alabama
Salary
$110,847 - $144,102
per year
Type
Full Time
More Other jobs →Closes
February 5, 2026More FBI jobs →
GS-13 Pay Grade
Base salary range: $88,520 - $115,079
Typical requirements: 1 year specialized experience at GS-12. Expert-level knowledge in field.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves leading a team that monitors and responds to IT issues in real-time for the FBI's critical systems, ensuring everything runs smoothly to support law enforcement operations.
You'll oversee incident responses, manage projects, and guide staff during emergencies to keep networks secure and reliable.
It's ideal for experienced IT leaders who thrive in fast-paced, high-stakes environments and enjoy coordinating between tech teams and agency partners.
Key Requirements
- At least one year of specialized experience equivalent to GS-12 level in managing IT projects for secure, mission-critical systems
- Proven experience leading operations in an IT command, watch, or network operations center, including incident response and system monitoring
- Ability to provide technical guidance during operational events and emergencies involving complex IT systems, networks, or communications
- Familiarity with using ticketing systems to track, resolve, and escalate IT incidents and tasks
- Strong skills in data analysis for troubleshooting IT problems, root cause analysis, and advising management
- Experience serving as a liaison between technical teams, law enforcement partners, and leadership to align IT with operational needs
- Ability to mentor junior IT staff and ensure compliance with federal and agency policies on information assurance and privacy
Full Job Description
The FBI's IT Infrastructure Division is seeking a highly qualified Watch Commander to lead real-time operational oversight of critical IT systems that support our agency's mission.
In this high impact role, you will guide watch floor operations, coordinate rapid incident response, and ensure the uninterrupted performance of enterprise networks and services.
If you are ready to elevate your career while making a measurable difference, we want to hear from you. GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level.
SE is defined as follows: Experience managing and executing IT projects involving the design, implementation, and maintenance of secure, mission critical systems.
Experience managing the operations of an IT command, watch, or network operations center by leading incident response activities, monitoring mission critical systems, ensuring compliance with policies, and maintaining situational awareness of IT infrastructure health and performance.
Experience providing technical guidance during operational events and emergencies involving complex IT systems, networks, or communications infrastructure.
Experience using a ticketing system to track incidents and tasks, resolving routine and complex IT issues and escalating for support as needed. Major Duties:
Directs real-time monitoring, coordination, and resolution of IT incidents to ensure operational continuity, data integrity, and compliance with information assurance and privacy standards in accordance with federal and agency directives.
Provides oversight of the IT Service Desk operations, addresses customer and technical issues requiring escalation, and identifies and implements improvements in the accuracy and timeliness of services.
Leads and manages the planning, development, and execution of IT projects that support the Strategic Information Routing Center's mission critical systems.
Coordinates the receipt, routing, and resolution of time-sensitive law enforcement information through secure systems.
Gathers, organizes and analyzes data and information on IT problems, advising management and operational personnel on the troubleshooting, resolution, and root cause of issues that hinder the operation of the organization's IT infrastructure and systems.
Serves as a liaison between technical teams, law enforcement partners, and leadership to align IT capabilities with operational requirements.
Mentors junior IT staff assigned to the watch floor, ensuring adherence to operational procedures and incident reporting protocols.
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