Vocational Rehabilitation Assistant 3 (PCN 05-2049)

Full Job Description

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

ATTENTION ALASKA RESIDENTS!

The Department of Labor and Workforce Development, Division of Vocational Rehabilitation, is recruiting for a
Vocational Rehabilitation Assistant 3 located in Anchorage!
No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 13.

What You Will Be Doing:
The Vocational Rehabilitation Assistant (VRA) 3 provides advanced administrative and client support to vocational rehabilitation staff, assisting individuals with disabilities throughout the rehabilitation process. Responsibilities include coordinating intakes and appointments, processing vendor payments, purchasing services and equipment, maintaining accurate client records, and communicating with clients and service providers. The VRA 3 supports counseling and evaluation teams by managing schedules, tracking documentation, and ensuring timely service delivery. In a lead capacity, the VRA 3 mentors and supports other assistants, oversees workflow, and promotes consistent administrative practices across the region. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role.

Our Mission, Values, and Culture:
The Alaska Division of Vocational Rehabilitation (DVR) is committed to helping Alaskans with disabilities prepare for, secure, and maintain competitive, integrated employment. Guided by the belief that employment equals empowerment, DVR values collaboration, equity, and high-quality service delivery. This work supports DVR’s success by ensuring individuals with disabilities receive timely, effective support that promotes independence and meaningful participation in the workforce.

Benefits of Joining Our Team:
You will be joining a small, dedicated team with a big goal — helping Alaskans with disabilities obtain and maintain meaningful employment within Anchorage and, at times, in surrounding communities. In this role, you will have a direct impact on improving the lives of individuals by supporting their journey toward independence and long-term employment success.

***This position is essential within the Division, and applicants must meet the minimum qualifications — either relevant journey-level experience or equivalent education — to be eligible for this role.***

The Working Environment You Can Expect:
This position is located in a busy yet quiet administrative office and operates during regular business hours (8am - 5pm); flexibility is available within those hours in addition to the ability to telework at times. You be working with a team of para-professional and professional staff helping Alaskans with disabilities obtain and maintain employment.

Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

To view the general description and example of duties for the position, please go to the following link:
https://www.governmentjobs.com/careers/Alaska/classspecs

Requirements

One year of journey level experience, providing direct technical and administrative support in the delivery of vocational rehabilitation services. This experience is met by service as a Vocational Rehabilitation Assistant 2 with the State of Alaska or the equivalent with another employer.

OR
Two academic years of education from an accredited college, of which 8 semester hours (equivalent 12 quarter hours) were in a social or behavioral science.

Qualifications

**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYThis recruitment is open to Alaska Residents only.

Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.CLASSIFICATION STUDY NOTICEThis position is currently undergoing review as a part of the Vocational Rehabilitation job class study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

• A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
• A copy of your last two (2) performance evaluations, or two (2) letters of recommendation if evaluations are unavailable.
• College transcripts, if using education to meet the Minimum Qualifications (unofficial copies are acceptable with the name of the accredited institution clearly visible).

LEGAL EMPLOYMENTThe State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States.

It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment.

The State of Alaska does not function in the role as an employer sponsor.APPLICATION NOTICEYou can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application.

If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.

Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply” page.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration.

If you’re experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date.

Any documents submitted after the posting has closed will not be considered.EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.

Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment.

If you’re unable to attach to your application, email it to the contact provided in the job posting.

If email is not an option, please call the contact person to obtain a fax number.SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time.

Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.

If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Note: Attaching a resume is not an alternative to filling out the application in its entirety.

Noting, “see resume” or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.BARGAINING UNITIf you are a current state employee, please mark the union you are a member of at the time of application.

If you are not a current state employee, you must mark that it does not apply to you.MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy.

The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.

Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains.

For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordEEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O.

Box 110201, Juneau, AK 99811-0201.

The State of Alaska is an equal opportunity employer.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.

Requests for information may also be emailed to: recruitment.services@alaska.gov For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska

Additional Information

Megan Schiele
Vocational Rehabilitation Assistant Manager
Phone: 907-269-2077
megan.schiele@alaska.gov