Utility Chief Customer Experience Officer
City of El Paso
Posted: January 29, 2026 (1 day ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Joliet, Illinois
Salary
$33.76 - $39.35
per hour
Type
Full Time
More Maintenance & Trades jobs →Closes
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves maintaining, repairing, and operating low-pressure boilers, hot water systems, and related air conditioning equipment at a Veterans Affairs clinic in Joliet, Illinois.
The role requires hands-on work like testing safety devices, monitoring systems, and troubleshooting issues, often in physically demanding conditions.
It's a good fit for someone with practical experience in boiler maintenance who is comfortable with physical labor and working in various environments, including outdoors or in noisy, dusty areas.
The incumbent serves as a Utilities System Repairer-Operator within the Facilities Management Service located at the Joliet CBOC.
The incumbent is supervised by the Boiler Plant Operator Supervisor who will be located primarily at Hines VA Hospital but will also be at the Joliet CBOC.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/05/2026.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.
Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.
Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire.
Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.
The potential eligible are then rated against the remainder of the Job Elements: Without more than normal supervision Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Work assignments require high physical effort. The employee is frequently required to perform heavy lifting up to 50 pounds.
They are continually required to stand while working and must frequently climb ladders and scaffolds. Frequent standing, walking, bending, crouching, reaching, and stooping is required.
Routine climbing and work in high places on ladders and roof tops is be required. Working Conditions: Work involves frequently climbs ladders and scaffolding and works in awkward positions.
Assists in lifting and carrying assemblies to be installed.
Subject to the hazards of the trade such as cuts, bruises, dust, dirt danger of falls from ladders or scaffolds, eye and hand injuries when working with power equipment or occasionally subject to work in foul air where animals or pets have been kept.
May work on "locked" wards and contagious wards. May be exposed to moderate or high noise levels, sawdust, various fumes, and other hazards.
May work outdoors and on buildings and may be exposed to inclement weather. Major Duties:
This position is located at the Joliet CBOC located in Joliet, IL.
The work involves testing, maintaining, troubleshooting, repairing, operations, and documenting all low pressure/ hot water boilers and associated systems on campus and air conditioning related equipment.
Boiler Plant Duties: Test, maintain, troubleshoot, repair, and document all low pressure/ hot water boilers and associated systems on campus.
Incumbent works from oral instructions, blueprints, work orders, SOPs, and directives and policies. Complete all required boiler safety device testing for the low pressure/ hot water boilers.
Incumbent will take readings every 4 hours, monitoring chemical levels and adjusting the chemical makeup, adjusting the boiler settings and operation.
Perform preventive maintenance inspection of low pressure/hot water boilers and auxiliary equipment and make minor repairs and adjustments to prevent break down and to increase efficiency equipment.
Air Conditioning Equipment Duties: Responds to emergency calls such as no heat or other troubles during operation and diagnose troubles and make necessary adjustments or repairs.
Respond to outbuilding trouble calls, domestic hot and cold-water systems, troubleshoot, repair, and maintain HVAC equipment.
Perform the full range of operations, maintenance and repair of steam and hot water boilers, chillers, air handlers, including related equipment and systems throughout the campus.
Conduct inspections of the facilities and equipment to ensure all meet OSHA, Life Safety, Joint Commission and industry standards.
Pipefitter Duties: Repairs high pressure Johnson control valves, high pressure heat exchangers, check valves, pack high pressure gate valves, repairs high pressure bolted flanges, expansion joints, expansion tanks, fan coils, convectors, automatic relief valves, gauges, and other monitoring equipment.
Install and repair high pressure circulating and condensate lines and pumps, tests systems and equipment on completion of repair or modification to insure proper operation.
Is sometimes required to make emergency repairs on high temperature and high-pressure hot water systems.
Works on piping from size 1/8" to 12" diameter; installs steam radiators, fins, Modine Heating Units, and other types of heating systems.
Is responsible for the maintenance and repair of high-pressure steam traps and steam operated coils. Drain and refill piping risers for maintenance work.
*The incumbent must comply with any EPA certifications and/or requirements.
The regulations require technicians to observe practices that minimize releases of refrigerant to the environment and to be a certified technician.
YOU MUST UPLOAD AND ATTACH A COPY OF YOUR UNIVERSAL REFRIGERANT CERTIFICATION OR CARD TO YOUR APPLICATION. Work Schedule: To be discussed in interviews.
The shift will be rotating and includes holidays and weekends.
Location: Joliet VA Clinic 1201 Eagle Street, Joliet, IL 60432 Position Description Title/PD#: Utility Systems Repairer Operator (Joliet CBOC)/PD13158A
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