User Experience Data Scientist

Full Job Description

MOS Codes: None

Education and Experience: Bachelor’s degree or higher in Data Science, Human-Computer Interaction, Computer Science, Computer Information Systems, Computer Engineering, Statistics or related field or higher, plus four (4) years of experience in database management, or data analytics, or process optimization, or project management, or software development; including one (1) year of supervisory experience in a management or administrative capacity.

Licenses and Certificates: Texas Class "C" Driver's License or equivalent from another state.

Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility.

CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Requirements

Under general direction, develop, coordinate, and lead in developing software applications and infrastructure for the city to improve and optimize processes for internal applications and services.

Qualifications

Identify and integrate dataset to find opportunities for services and process optimization. Involves: Conduct user interviews, create customer journey maps, and prepare competitive analyses.

Establish empathy maps, prototype wireframes and user flows digitally. Create and conduct usability tests, perform heuristic evaluation and enforce best practices in UX design and software development.

Design for accessibility and perform Americans with Disabilities Act (ADA) compliance software assessments.

Create and follow software architecture principles, develop in an agile environment, and assist in onboarding efforts for a diverse userbase.

Develop scalable cloud-based solutions and infrastructure to include storage, security, compute, and database features.

Develop custom data models and algorithms to apply to data sets and analyze qualitative and quantitative usability data.

Involves: Coordinate with various Information Technology (IT) teams across all City departments to implement emerging technologies and optimize user experience processes via software implementations.

Develop processes and tools to monitor and analyze model performance and data accuracy. Develop and maintain databases to facilitate internal and external reporting.

Manage in premises servers and databases. Design, plan, and develop software infrastructure to sustain data collection activities., Involves: Create, maintain and access relational databases.

Coordinate with internal and external entities to collect, manage, and analyze data. Verify information for completeness and accuracy. Interpret data relative to the City's operations and budget.

Highlight issues and make recommendations to department heads and City officials as needed. Respond to and assist department heads and stakeholders on related issues.

Optimize, maintain, and develop new functionality for internal systems. Involves: Develop and produce ad-hoc reports, dashboards, and analysis to assist leadership in decision making.

Train on best practices regarding data analysis and database management, Provide oversight and participate in meetings regarding the City's software development and innovation strategies.

Advise on cross-functional team collaborations between performance, learning, and innovation departments. Prepare and deliver presentations on the City's software offerings and initiatives.

Supervise assigned personnel. Involves: Schedule, assign and assess work. Appraise employee performance and review evaluations by subordinate supervisors. Provide for training and development.

Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants.

Recommend hiring, termination, transfers, discipline, and merit pay or other employee status changes.

Additional Information

For a complete job specification, click here.

Note: Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department.

Please visit www.naces.org/members for more information.