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Posted: February 19, 2026 (2 days ago)

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Unit Supervisor

State of Iowa

427 Department of Inspections, Appeals & Licensing

Fresh

Location

Salary

$33.03 - $58.86

per hour

Closes

March 2, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves leading a team of business analysts to implement a major database project for professional licensing in Iowa's regulatory agency, focusing on standardizing processes across hundreds of license types to make operations more efficient and collaborative.

A good fit would be someone organized and motivated who enjoys supervising teams, analyzing data, and working on tight deadlines in a government setting to improve public safety and health services.

Key Requirements

  • Experience leading and supervising business analysts
  • Skills in data analysis, process mapping, and facilitating design meetings
  • Knowledge of statutes, administrative rules, and professional licensing standards
  • Ability to plan and organize systems independently to meet agency needs
  • Proven track record of meeting strict deadlines in a fast-paced environment
  • Strong communication skills for working with diverse teams, clients, and vendors
  • Background in business administration or experience with licensure databases (desirable)

Full Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join our regulatory department and serve as a Unit Supervisor within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.

Who We Are

DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.

The Unit Supervisor position reports to the Division Administrator of the Professional Licensing Division, and will supervise a team of business analysts charged with implementing a large-scale database project.

Experience working in the Professional Licensing Division, and with licensure databases, is desirable. An educational background in business administration is also desirable.

This position will be located at 6200 Park Avenue in Des Moines. What We’re Seeking

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual.

Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.

Desired skills and abilities include:

  • Experience analyzing data, mapping processes and facilitating design meetings.
  • Experience leading business analysts.
  • Knowledge of statutes, administrative rules, and professional standards for applicable boards and programs.
  • Ability to independently plan and organize systems and services to meet the needs of the agency.
  • Ability to evaluate processes, policies and procedures across multiple departments.
  • Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service.
  • Displays a high level of initiative, effort and commitment towards completing goals and objectives. Works with minimal supervision. Demonstrates responsible behavior and attention to detail.
  • Expresses information to individuals or groups effectively, considering the audience and nature of the information. Listens to others and responds appropriately.

What You’ll Do

You will be an integral member of our Licensing Division’s business analyst team, providing direct support to the agency’s operations by:

  • Managing and supervising a team of business analysts charged with implementing the Administrative Licensing & Inspection Governance Network (ALIGN).
  • Facilitating standardization of processes for boards and programs involved in ALIGN.
  • Identifying and implementing new or improved procedures for standardizing, modernizing and simplifying processes among 346 license types to help improve outcomes and collaboration across divisions and agencies.
  • Serving as a key member of the ALIGN team, working closely with the project director, other state agencies, vendors, and teams across government.
  • Serving as a liaison between the business and vendors, tracking benchmarks and ensuring inputs and outputs are appropriately measured.

What We Offer

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

  • Robust benefits, including excellent health, dental, life and vision insurance.
  • Teleworking options after the first six months.
  • Generous paid time off, including vacation, paid holidays, and sick leave accrual.
  • Opportunities for professional development.
  • Flexible Spending Accounts for medical and dependent care.
  • Iowa Public Employee Retirement System (IPERS) Retirement Package.
  • Optional 401A plan with employer contribution.
  • Retirement Investors Club (Employer Sponsored Retirement Plan).
  • Employee Assistance Program for support when you need it most.
  • Access to an on-site employee fitness center
  • Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
  • For additional information on benefits click here.
  • Excited to pursue the next step in your career? Apply today!
  • Background check required.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

This is a non-merit position for the Department of Inspections, Appeals & Licensing.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
2) Eight years of full-time work experience in program administration, development, management, or operations.
3) All of the following (a and b):
a. Four years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
4) All of the following (a, b, and c):
a. Two years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is
also equivalent to one year of full-time experience or education.
5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.

For additional information, please click on this link to view the job description.

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Posted on NEOGOV: 2/19/2026 | Added to FreshGovJobs: 2/21/2026

Source: NEOGOV | ID: neogov-iowa-5243226