Unemployment Compensation Tax Agent - Lancaster Team
Commonwealth of Pennsylvania
Posted: March 4, 2026 (1 day ago)
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State of Michigan
LEO-Labor and Econ Opportunity
Location
Michigan, 48909
Salary
$23.69 - $33.05
per hour
Type
Full-Time
More Other jobs →Closes
This job involves helping people file unemployment claims, answering questions from claimants and employers, and processing related paperwork in offices or over the phone for the State of Michigan's unemployment agency.
Workers follow state laws and procedures to provide accurate support and make decisions based on interviews.
It's a good fit for organized individuals with customer service experience who enjoy public-facing roles and have some college education.

At the Department of Labor and Economic Opportunity, we are passionate about creating a positive, professional, and supportive work environment where we value our differences and are committed to being open and respectful to all our employees and the public we serve.
Our Department provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigan’s vast pipeline of opportunities.
Learn more at www.michigan.gov/LEO.
Employees in this job perform a variety of activities in call/contact centers, walk-in locations, work processing locations, and/or administration offices in the provision of the unemployment claims services to claimants, employers, and the general public in accordance with the Michigan Employment Security (MES) Act, and established methods and procedures.
Position DescriptionEducationCompletion of two years of college (60 semester or 90 term credits).ExperienceUnemployment Insurance Examiner 8No specific type or amount is required.
Unemployment Insurance Examiner 9Two years of experience equivalent to an Unemployment Claims Interviewer 8 or one year equivalent to an Unemployment Insurance Examiner 8.Unemployment Insurance Examiner E10 Two years of experience equivalent to an Unemployment Claims Interviewer 9 or one year equivalent to an Unemployment Insurance Examiner 9, Unemployment Claims Examiner 9, or Unemployment Claims Interviewer E10.
Unemployment Insurance Examiner 8
Four years of office support experience involving public contacts in the Unemployment Insurance Agency, including two years equivalent to the experienced (E7) level may be substituted for the education requirement.
Four years of office support experience with substantial public contacts interviewing people to obtain substantive information for decision making in a business or industrial setting, including two years equivalent to the experienced (E7) level may be substituted for the education requirement.
Salary for this position is entirely federally funded. Under federal law an employee whose salary is entirely federally funded may not be a candidate for public office in a partisan election.
Please attach a cover letter, detailed resume, and your official college transcript(s) to your application.
For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.
A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcript directly to LEO.
For more information regarding official transcripts, click here (Download PDF reader).Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S.
educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA).
Go to evaluators for a list of accepted organizations that evaluate foreign credentials.
Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions.
Unsupported responses may not be considered further.All classified employees are subject to Civil Service Rule 2-8 Ethical Standards and Conduct and will be expected to disclose any personal and financial interests that may conflict with official duties as a classified employee.
The Michigan Department of Labor and Economic Opportunity participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627.

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