Transit Employee and Labor Relations Representative

Full Job Description

Are you driven by public service and passionate about making a difference? King County Metro's Employee Services Division is hiring multiple Transit Employee & Labor Relations Representatives!

As a TELR Representative, you’ll serve as a trusted advisor on day-to-day employee and labor relations matters for a department with over 5,000 employees, 97% of whom are covered by collective bargaining agreements.

Your work will be responsible for advising on complex employee performance management, union contract interpretation, workplace investigations, disciplinary decisions, and employee workplace complaints.

This role offers a high degree of autonomy and influence. You’ll help shape decisions, policies and bargaining strategies at some of the highest levels of the department, making a direct impact on Metro’s culture, workforce experience and service to our community.

Position Info: This recruitment will be used to fill two (2) Employee Labor Relations Representative classification vacancies, one (1) Career Service and one (1) Special Duty/Term Limited Temporary (SDA/TLT).

The SDA/TLT is anticipated to last 1 year from hire and may be extended.

In addition, this selection process may be used to generate an eligibility list for future Career Service (CS), Special Duty Assignment (SDA), and Term Limited Temporary (TLT), vacancies that may occur in this classification within this workgroup.

The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Who May Apply:

We welcome applications from all interested candidates, including current King County employees and the public. Please refer to the "Supplemental Information" section of this job bulletin for the required application materials.

Requirements

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees.

In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. This position is comprised of the following duties:

• Routinely consult on and/or facilitate the resolution of employee and labor relations issues by working with managers, supervisors, employees, and union representatives.
• Work to resolve grievances/issues at the lowest possible level by working collaboratively within Transit Employee Services and other Metro Divisions, and externally with the Department of Human Resources (DHR) and Office of Labor Relations (OLR) to ensure overall program support and success.
• Ensure compliance with collective bargaining agreements through training and consultation with managers and unions.
• Consult with the King County Prosecuting Attorney's Office as necessary.
• Conduct workplace investigations to determine the validity of complaints and grievances.
• Draft investigative reports, present investigative findings, and recommendations to decision-makers, and recommend appropriate disciplinary and corrective action.
• Prepare written responses to the EEOC and other similar state and local regulatory agencies regarding allegations of discrimination, harassment, and/or retaliation.
• Participate in grievance hearings, either as a hearing examiner or as a management representative in support of other Department staff.
• Provide support in arbitration and mediation proceedings by researching relevant cases, gathering supporting documents, and providing professional labor relations advice; may serve as a partisan member of arbitration panels.
• Provide training, guidance, advice, and coaching to supervisory staff on employee and labor relations matters including performance management, workplace policy application, investigative techniques, contract compliance, and appropriate corrective actions.
• Provide recommendations to Employee Services Management and/or King County Office of Labor Relations regarding labor strategies and management bargaining proposals.
• Draft memorandums of understanding to address labor relations issues.
• Work collaboratively with other human resource professionals and leaders in the department to deliver outcomes that further Metro’s organizational health commitments, and are equitable, defensible, and provide the best outcome for the agency.
• Other related duties as assigned.

Qualifications

We are looking for candidates who have:

• Three years or more of progressively responsible experience with employee and labor relations issues, including conducting employment workplace investigations and writing investigation reports, advising on performance management issues, interpreting and applying federal, state, and local employment rules and regulations, as well as human resources policies and procedures.
• Bachelor's degree in a relevant field or any equivalent combination of education, experience, and skills that enables successful performance of the job.
• Experience working in a highly unionized environment; public sector experience and experience in large, complex organizations.
• Strong interpersonal skills with the ability to collaborate effectively at all organizational levels.
• Comprehensive knowledge of labor law and collective bargaining principles and labor contract interpretation and practices.
• Experience providing recommendations to management on labor negotiations and strategy.
• In-depth knowledge of grievance, arbitration, and mediation proceedings.
• Thorough knowledge of employment-related laws and regulations.
• Strong presentation, facilitation, and consensus-building skills.
• Demonstrated ability to resolve conflict, build consensus, and navigate sensitive or potentially litigious situations with discretion.
• Proven ability to handle highly confidential, sensitive, and potentially litigious issues.
• Thorough understanding of the principles of labor contract interpretation and administration.
• Strong analytical, planning, and problem-solving skills.
• Excellent written and oral communication skills.
• A strong and proven commitment to the principles of equity and social justice.
• Ability to work daily in a fast-paced environment, with multiple competing priorities while maintaining accuracy and sound judgment.
• Proficiency in commonly used MS Office applications.

Highly competitive candidates will have (desired, but not required):

• Knowledge of King County Metro’s operations, mission, and policies
• Familiarity with government or transit agency operations.
• Knowledge of and experience with Equal Opportunity Employment laws and the ability to analyze and evaluate employment discrimination cases.
• Advanced skills in developing strategic recommendations for collective bargaining and advising senior management on labor strategy and negotiation proposals.

Additional Information

Who may apply: We welcome applications from all interested candidates, including current King County employees and the public.

To Apply:

The following application materials are required:

1. An online King County application updated with accurate contact information and relevant work history.
2. Completed supplemental questions.
3. Attach a Resume.
4. Attach a writing sample document you have drafted (disciplinary letter, grievance response or similar document with personal identifying information redact as you see appropriate).

Selection Process:

Applications that do not include all of the required materials listed above will not be considered.

Only the materials explicitly requested will be reviewed—additional documents or information will not be evaluated. Application materials will be screened for completeness and competitiveness.

The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements.

Final offers are contingent on successful completion of reference checks and/or a record review.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application/assessment process, or have questions, contact: Sabrina Brazzle at sbrazzle@kingcounty.gov.

Other Position Information

Work Schedule:

Our regular business hours are 40 hours per week, Monday through Friday. However, work outside of these hours may occasionally be required. This position is classified as exempt under the Fair Labor Standards Act and is not eligible for overtime pay. We may also consider flexible hours.

Work Location:

This is a hybrid position. The team works in a hybrid model, with days in the office as well as telecommuting. Currently the team is required to work 2 days in office each week.

In office requirements are anticipated to increase to 3 days per week in 2026. The ratio of remote to onsite work will be dependent on business needs and is subject to change.

The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Union Representation: The position is not represented by a union.

Class Code: 2308100, EMPLOYEE and LABOR RELATIONS REPRESENTATIVE

Please visit this page if you need assistance with your application, need links to Career Support Services, and for Application FAQs - Find a job with us - King County, Washington.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.