Training Manager

Full Job Description

Please note: The starting salary offer will be determined by the successful candidates’ qualifications within the range of $90,000 - $130,000 annually. The successful candidate can expect career salary growth beyond this starting range.

Why work for OFM

The Office of Financial Management (OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian.

If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity
We're looking for a Training Manager to lead enterprise-wide Enterprise Resource Planning (ERP) training for the One Washington program, playing a pivotal part in the successful implementation and long-term adoption of Workday across Washington state agencies. You will provide strategic leadership and oversight for statewide training efforts, ensuring learning strategies, delivery methods, and outcomes align with enterprise business transformation goals. Serving as a collaborative partner to organizational change management, functional and business teams, communications staff, vendors, and executive leaders, you will drive, coordinate, and implement an inclusive approach to training and enablement. As the Training Manager, you will develop and execute the enterprise training strategy, plan, and roadmap; oversee the full training lifecycle to ensure consistency, quality, and scalability; and manage both internal staff and external partners to design, deliver, and sustain practical ERP training across impacted functional areas. The role also assesses organizational and user needs, implements targeted learning solutions to address skill and performance gaps, and leads the ERP training team with a focus on accountability, continuous improvement, and high-quality outcomes that support statewide success.

*This position is eligible to frequently telework the majority of the time and is typically not required to report on-site. If on-site is required, your supervisor will make every effort to notify you at least 1 week in advance, except in emergency or urgent situations. The default assigned work location of all One Washington positions – both on-site and telework-eligible positions within the State of Washington.

Requirements

One Washington (OneWA), led by the Office of Financial Management, is an enterprise-wide transformation project focused on replacing 1960s-era technology with a cloud-based Workday solution for finance, procurement, budget, HR, and payroll processes. OneWA is a long-term, yet extremely fast-paced project anticipated to fully implement all phases by 2030. The project’s core business hours are Monday through Friday, and all project positions are full-time. We offer some flexibility in schedules oriented around core business hours with prior supervisory approval. However, it is very common to work beyond the typical 40-hour workweek to meet the rigorous operational needs and business deliverables required for the go-live timelines.

What you’ll work on

• Lead enterprise-wide training and enablement for the One Washington ERP program, coordinating with Organization Change Management (OCM), Communications, Agency Readiness Team (ART) staff, functional teams, and vendor partners to support readiness and adoption.
• Develop and execute the enterprise training and enablement strategy and roadmap supporting readiness, go-live, and post–go-live sustainment.
  Manage internal staff and external vendors to plan, design, develop, deliver, and maintain training and enablement solutions across the enterprise.
• Conduct needs assessments and gap analyses to inform targeted, scalable training and capability-building solutions.
• Oversee the full training lifecycle—including design, development, delivery, deployment, measurement, and continuous improvement—to ensure alignment with business outcomes.
• Oversee development and ongoing maintenance of enterprise training assets supporting Finance, Procurement, Budget, and HCM business areas.
• Apply adult learning theory, evaluation models, and industry-standard learning and change frameworks to improve learning effectiveness and support organizational readiness.
• Oversee delivery of instructor-led, virtual, and blended learning experiences; evaluate effectiveness and identify opportunities for improvement.
• Partner with OCM and Communications to develop and execute training-related communications and engagement activities.
• Lead and develop a team of training professionals, ensuring quality, consistency, accountability, and alignment with program milestones and the master schedule.
• Ensure training solutions are accessible, inclusive, and compliant with state and federal requirements.

Qualifications

What you need to bring
Required Qualifications:

• Demonstrated professional expertise in adult learning, training, organizational development, instructional design, communications, or related field.
• Demonstrated professional expertise leading training, enablement, or workforce development initiatives.
• Experience developing and executing training strategies, roadmaps, and delivery plans aligned to organizational goals and implementation milestones.
• Ability to advise leaders and interested parties on training readiness, risks, and adoption impacts.
• Experience applying instructional design principles, learning and evaluation models (e.g., Kirkpatrick, Bloom’s Taxonomy) to measure effectiveness and improve outcomes.
• Ability to oversee the design, development, delivery, and maintenance of instructor-led, virtual, and blended learning solutions.
• Experience conducting needs assessments and gap analyses to inform targeted training solutions.
• Ability to manage the full lifecycle of learning assets, including continuous improvement based on data and feedback.
• Equity Minded:
  • The ability to take action to learn and grow.
  • The ability to meet the needs of others.

Desired Qualifications:

• Experience managing external vendors to ensure quality, consistency, and accountability.
• Bachelor’s degree in adult education, instructional design, education, communications, organizational development, or a closely related field
• Five (5) or more years of experience leading enterprise training or enablement for large initiatives.
• Strong knowledge of Organizational Change Management and training-related communications and engagement activities.
• Prosci certification
• Experience managing external vendors to ensure quality, consistency, and accountability.
• Ability to align training deliverables with master schedules and enterprise milestones.
• Knowledge of quality improvement tools and processes.
• Understanding of the functioning of state government, the legislative system, and individual state agencies.
• Experience with Smartsheet and SharePoint.

Additional Information

What we offer:

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.

Please visit our Recruitment Page for a full list of employee benefits. Here’s a quick glance at some of the unique benefits that OFM offers:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Application Process: Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications.

Keep in mind that once you submit the application, a real person will read it. We do not use AI or any other technology to screen your application and reject it.

Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews.

If you require a reasonable accommodation during the application process, please call 7-1-1 or 1-800-833-6384.

Your application will not be considered complete and sent to the hiring teams for review unless you attach all of the following:

• Cover letter: describing your qualifications for this specific position
• Resume: that details your applicable experience and education.
• References: at least three professional references and their current contact information.

Questions:
OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of Financial Management is an equal opportunity employer.

We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.