Training and Learning Management System Coordinator

Full Job Description

MEET YOUR TEAM AND DIVISION

Join a team driving impact across the County of Ventura.

The County Executive Office, Human Resources Division is powered by innovative, dedicated professionals committed to recruiting, retaining, and developing a diverse and high-performing workforce.

Together, the team delivers people-centered strategies that strengthen public service and support employees at every stage of their careers. Visit the website to learn more about the division.

This position is part of the Learning and Organizational Development Division, a collaborative team led by the Manager of Learning and Organizational Development and supported by personnel analysts and program staff.

The Division partners across departments to build a strong learning infrastructure, equipping employees with the skills, tools, and resources needed to stay engaged, grow professionally, and deliver results for the community.

This position is fully in-person and based in the office; telework or remote work is not available.

Ready to step into a high-impact role? This position serves as the primary point of contact for the Cornerstone Learning Management System (LMS), leading both strategy and day-to-day operations.

You’ll manage system configuration, launch trainings, oversee user accounts and data feeds, troubleshoot issues, and deliver reporting insights as the LMS subject matter expert.

Blending technical expertise with creativity, you’ll develop and market training through engaging announcements and digital content, support online and in-person learning programs, and track training outcomes.

You’ll also manage Training Administration inbox inquiries, coordinate training requests, and ensure materials are prepared for in-person learning events.

Under general supervision, the Training and Learning Management System Coordinator will assist in day-to-day operations in support of Training functions for the Ventura County Human Resources Division.

The ideal candidate

We’re seeking a collaborative, analytical, and creative self-starter who thrives in fast-paced environments. This individual stays organized while managing multiple priorities and successfully implementing large-scale projects, all while maintaining a polished, customer-focused approach.

The ideal candidate is also comfortable working with technology, using digital tools and systems to streamline processes, enhance communication, and support innovative solutions.

They are confident engaging large audiences and demonstrate strong attention to detail, especially when creating and proofreading materials such as flyers, catalogs, and e-blasts.

The ideal candidate will possess the following competencies:

• Analysis and Problem Solving
• Effective Writing Skills
• Tech Savvy
• Decision Making
• Customer Focus
• Oral Communication
• Project Management
• Relationship Building

PAYROLL TITLE: Personnel Assistant- NE: $71,985.30 - $100,789.30 annually AGENCY/DEPARTMENT: County Executive Office- Human Resources Learning and Development Training Division The eligible list established from this recruitment will be used to fill current and future Regular, Temporary, Fixed-term, and Intermittent vacancies for this and similarly situated positions only.

There is currently one (1) Regular, full-time, vacancy within the Learning and Development Training Division.

Personnel Assistant -NE is a management classification and is eligible for overtime compensation.

TENTATIVE SCHEDULEOPENING DATE: Tuesday, April 14, 2026CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.

Requirements

Duties and responsibilities may include but are not limited to the following within these areas in Learning and Organizational Development:

Learning Management System:

• Provides technical support for all LMS users, including responding to the LMS helpdesk, creating and updating resources to train and support learners on how to use the technology for online and professional development.
• Assigns and tracks training
• Acts as an internal consultant by gathering requirements and analyzing data to support agency LMS training needs.
• Builds and maintains relationships with leaders and stakeholders to ensure all department specific training needs are met.
• Collaborates with key stakeholders on opportunities to increase LMS engagement.
• Works on assignments dealing with the routine and daily operation, use, and configuration of the Cornerstone LMS.
• Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
• Manages roles, permissions associated with Cornerstone LMS access, and sets up new user and sub-administrator accounts and maintains appropriate access
• Oversees the management of user structures including the creation of user groups and learning audiences.

Training Administration:

• Responds to inquiries and has oversight of Training Administration email inboxes;
• Creates and maintains the training catalog, schedules trainings, coordinates event logistics, and markets training offerings;
• Coordinates online learning programs;
• Ensures adequate inventory of course materials and prepares materials for in-person learning events;
• Processes requests for training and markets training by developing training announcements and related media;
• Provides staff support to the Training Unit and performs a wide variety of technical assignments as assigned;
• Monitors and records training activities and maintains database of training outcomes;
• Compiles data from computerized LMS systems;
• Interacts with vendors and County staff;
• Conducts research for various training projects;
• In addition to all of the above listed duties, performs other related duties as assigned.

Qualifications

Qualifications:
These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

Education, Training, and Experience
Any combination of education and experience which has led to the acquisition of the required knowledge, skills and abilities. An example of a qualifying education and experience is:

At least one (1) year of administrative experience that includes training administration, AND some learning management system administration experience.

NECESSARY SPECIAL REQUIREMENTS:

• Strong skills in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience utilizing virtual meeting platforms (Zoom, Microsoft Teams).
• Must be willing and able to perform public speaking.
• Must demonstrate a commitment in consistently providing exceptional customer service.
• Must demonstrate excellent written communication skills within the employment application and supplemental questionnaire.

DESIRED:

• Cornerstone OnDemand experience.
• Technical skills including troubleshooting and understanding of directory, file structures, and systems.
• Proficiency using Human Resources Information Systems (HRIS).
• Experience organizing and coordinating program activities in a fast paced-high volume environment.
• Bachelor's degree in Business Administration, Organizational Development, Communication, Information Technology/Computer Science, or related field.

KNOWLEDGE, SKILLS, and ABILITIES:
Some knowledge of:

• Human Resources Information Systems (HRIS)
• Training administration

Working ability to:

• Interpret and explain rules and procedures
• Construct oral and written training material
• Organize data and maintain digital files
• Carry out project assignments under general direction
• Analyze a variety of information and formulate logical conclusions and recommendations
• Work under short deadlines or goals and rush projects
• Utilize computer systems to generate data and reports
• Communicate effectively orally and in writing as well as speaking in public
• Establish effective working relationships with management, employees, and employee representatives
• Plan, implement, and develop large scale projects using project management best practices

Skilled in:

• Computer software programs such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher), Adobe products, and virtual meeting platforms (Zoom, Microsoft Teams)
• Learning Management System configuration for multiple independent departments including governance content management and user and sub-administrator roles

Demonstrated skill in:

• Managing multiple projects at once
• Troubleshooting and resolving technical issues
• Collaborating with others at all levels of the organization as well as vendors
• Gaining new technical skills quickly
• Excellent interpersonal and customer service skills and a responsive attitude
• Communicating complex technical concepts in simplistic terms

Supplemental Information:
Work is performed primarily in an office environment, but incumbents may be required to travel to various County facilities to train or consult with others within the organization.

Additional Information

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

To apply online, please refer to our website at www.ventura.org/jobs.

If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura, Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Applicants must provide sufficient information under the Education/Work Experience portion of the application and supplemental questionnaire in order to determine eligibility.

A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.

If interested, please click here (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing.

The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position.

Failure to complete and submit the questionnaire may result in the application being removed from consideration.

NOTE: Resumes and other attachments to the application itself will not be utilized during the application evaluation.

APPLICATION SCREENING – qualifying: Candidates' applications, resumes, or other required documentation will be evaluated on a comparative basis against pre-established criterion.

Those individuals whose materials best indicate possession of the stated requirements, may be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire.

The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements.

In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department.

Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded by or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool.

In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis.

For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities.

It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAMINATION – 100%: A job-related oral examination may be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job.

Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, an examination will not be conducted.

Instead, a score of 70% will be assigned to each application, and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this or similar positions only.

There is currently one (1) Regular, full time vacancy within the County Executive Office - Learning and Development Training division.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.

For further information about this recruitment, please contact Jessica Jimenez by e-mail at jessica.jimenez@venturacounty.gov or telephone at (805) 654-3675.

EQUAL EMPLOYMENT OPPORTUNITYThe County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.