Temporary Administrative Specialist I

Full Job Description

The City of Seattle’s Legislative Department is seeking a temporary, full-time Administrative Specialist I to support our Legislative Operations Team through August 25, 2026.

This team provides front-line support to the public on behalf of the Legislative Department; excels at exceptional customer service in a fast-paced, highly sensitive, and confidential environment; and assists a myriad of stakeholders daily, including elected officials, department directors, dignitaries, community groups, media, and the public.

In this role, you will play a vital role in the department by maintaining a welcoming reception area, supporting the legislative process through public notifications, and providing administrative support to all City Council offices and Legislative Department divisions.

The nature of this position involves regular multi-tasking and interpersonal interaction and requires exceptional communication and customer service skills.

YOU WILL BE MOST SUCCESSFUL IN THIS POSITION IF YOU:

• Are passionate about customer service and are eager to dive into new challenges with an abundance of professionalism, positivity, and urgency.
• Can comfortably use your own judgement to accurately and timely accomplish daily tasks.
• Can easily communicate and coordinate with internal City partners and external stakeholders.

The typical schedule for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Reception and Customer Service

• Assist visitors at the Legislative Department reception desk, including connecting guests with City Council offices and providing basic information about City Council business and the legislative process.
• Serve and assist a wide range of customers, including Federal, State, and City-Level Elected Officials, Executive Department Directors, foreign delegations and other functionaries, community groups, members of the media, and guests from the public.
• Ensure visitors are signed in and following department protocol.
• Monitor the City Council main business phone line; answer and route calls to the appropriate City Council office or refer calls to other City departments and external agencies.
• Provide excellent customer service.
• Follow and enforce specific security and safety protocols while covering the service desk.
• Respond to internal and external customer inquiries.

Administrative Tasks

• Maintain and coordinate Department and Council calendars.
• Maintain logs, statistics and information regarding services, tasks, customer interactions, and other information.
• Scan and manage documents and files; create/modify signs or other information such as business cards and custom publications.
• Assist with printing agendas and make them available to the public as directed.
• Complete research requests, and develop reports, forms, invoices, charts, other as requested.
• Assemble proper information and documentation to assist with legislative processes.
• Proofread documents and prepared finished copies as requested.
• Process incoming and outgoing mail.
• Maintain internal department contact information in reference documents and on internal web.
• Perform other related duties as required.

Meeting and Event Coordination

• Coordinate resources for department and council meetings (e.g. conference rooms or facilities, equipment, and/or light refreshments).
• Format and publish City Council agendas and meeting details.
• Prepare Council Chamber for meetings.
• Assist with department special events as needed.

Qualifications

Minimum Qualifications:
One year of office clerical experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class).

A successful candidate will also possess the following skills and abilities:

• Experience working with elected officials or executive professionals in a fast-paced work environment, and/or experience providing skilled customer service to the public.
• Excellent customer service and verbal communication skills.
• Highly organized and responsible with great attention to detail.
• Strong time management skills; proven ability to work efficiently with accuracy and with multiple deliverables in short time constraints.
• Computer proficiency in: Microsoft Office Suite (Word/ Excel/ Outlook) and Microsoft Collaboration Tools (SharePoint/ MS Teams/ MS Forms); ability to learn new applications and adapt to new computer equipment easily; and basic knowledge and experience using web- based publication and task-tracking tools.

Additional Information

Total Compensation and Benefits

The full salary range for this classification is $34.32 - $38.25 Hourly.

Temporary employees will receive a minimum of $34.32 per hour, plus 5% premium pay in lieu of full City Benefits. This position is represented by PROTEC-17 and are eligible for sick-safe leave and state/ federal mandated leave.

Work Environment/ Physical Demands

This position will primarily be onsite at the Seattle City Hall: 600 Fourth Ave. 2nd Floor, Seattle, WA.

Work is performed in an office environment; this individual may be on their feet for long periods of time working in multiple offices, areas, and floors of City Hall.

This position requires the ability to lift objects weighing up to 30 pounds, as this position monitors office supply purchases, restocks supplies, and occasionally adjusts equipment and furniture.

Application Instructions:

• Complete an online application and supplemental questionnaire by 4 PM on Tuesday, March 31, 2026.
• Attach a PDF of your cover letter detailing your customer service and office management skills and experience.
• Attach a PDF of your resume.