TECHNICAL TRAINING CONSULTANT-PPP/PROJECT (LIMITED DURATION)

Full Job Description

**This is a Project Position**

The ideal candidate is a thoughtful and collaborative training professional who excels at understanding business process changes and translating them into clear, effective learning solutions.

They will work closely with project leads, subject matter experts, and staff to identify training needs and develop materials that support teams through operational changes.

They are skilled in designing, developing, and delivering training and documentation—such as Standard Operating Procedures (SOPs)—that help staff adapt to new systems and workflows resulting from agency initiatives, including the state’s OneWa remediation project.

The ideal candidate is also an active participant in business readiness efforts and provides strong support to the Operational Readiness Manager, ensuring that impacted units are well-prepared for upcoming transitions.

As the Technical Training Consultant for the Product, Planning & Performance (PPP) Division and as a member of the Training Team, you will develop a remote and on-site training model to provide training and support to system users within the agency related to system implementations, business process and/or policy change.

This full-time/permanent Technical Training Consultant role is primarily telework; however, you may need to report to the office for occasional meetings or special events.

Requirements

As a senior level subject matter expert, you will plan, design, develop and implement statewide virtual and in person eLearning and classroom training. You will also develop a variety of reference materials to compliment training and support system users on an ongoing basis.

Some of your daily tasks may include but are not limited to:

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Qualifications

Option 1:

Nine (9) years of experience developing and delivering trainings. Which should include two years of experience related to technical IT training.

Option 2:

Associate’s degree with focus on business, human resources, computer science, adult education or related field, AND Seven (7) years of experience developing and delivering training which should include two years of experience related to technical IT training.

Option 3:

Bachelor’s Degree with focus on business, human resources, computer science, adult education or related field AND Five (5) years of experience developing and delivering training which should include two years of experience related to technical IT training.

Required equity competencies:

The required experience includes:

• Consultation and Advisory Skills: Ability to provide technical training recommendations.
• Resource Management Expertise: Ability to organize and allocate training materials effectively.
• E-Learning Development Expertise: Ability to design or choose appropriate digital training solutions.
• Instructional Design Skills: Proficiency in structuring engaging e-learning content.
• Assessment and Evaluation Expertise: Ability to determine gaps in knowledge and skill.
• Technology Research Expertise: Ability to track and assess advancements in instructional methods.
• Program Evaluation Skills: Proficiency in analyzing training effectiveness using data-driven insights.
• Process Improvement Expertise: Ability to refine and enhance training methodologies.
  
• Leadership and Mentorship Expertise: Ability to guide and oversee training professionals.

Preferred qualifications:

Additional Requirement of Employment:

• Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check.

Submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc... are edited out of your materials for privacy.

Please submit your Cover Letter, and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete and may not be considered.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Additional Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are.

Our values are Belonging, Love, Equity, Stewardship, and Access.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All:

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Cheyenne Pernites-cheyenne.pernites@esd.wa.gov; or 253-593-7327 or the Talent Acquisition Team, or Washington Relay Service 711, prior to the recruitment closing.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.