TANF Program Support Specialist / 61012506

Full Job Description

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The TANF Program Support Specialist provides supports the effective operation and quality of the TANF Family Success Coach Unit by ensuring accurate case management, program continuity, and participant engagement.

Review support services requests to ensure eligibility, appropriateness, and alignment with TANF policies, program guidelines, and allowable expenditures.

Monitor support service usage and trends to identify potential issues, gaps, or inconsistencies and communicate findings to program leadership as appropriate.

Coordinate with Family Success Coaches and program leadership to resolve support service discrepancies, clarify policy application, and ensure timely and consistent service delivery.

Perform and support PATS functions, including data entry, monitoring, verification, and system corrections to ensure the accuracy, integrity, and timely maintenance of participant records in accordance with TANF program requirements and reporting standards.

Produces reports for program management when requested. Serves as backup to the TANF Program Coordinator.

• Provide administrative support to the TANF Work Program to include maintaining the statewide resource list in an electronically central location for the entire Division's use, assists with developing trainings and workshops (virtual and in-person) for TANF participants at SCWORKS centers statewide on topics such as financial literacy, soft skill development, parenting skills, etc.

• Conduct regular case reviews to ensure accuracy, completeness, and compliance with TANF policies, procedures, and documentation standards.

• Ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.

• Perform other related duties as required.

Requirements

A High School Diploma and relevant program experience.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Richland County