Systems Architect

Full Job Description

The City of Eugene is seeking a strategic and experienced Systems Architect to lead the design and integration of enterprise-level IT systems that support municipal operations and public services.

This role is critical in ensuring that the City’s technology infrastructure is secure, scalable, interoperable, and aligned with both current and future needs of residents, departments, and regulatory bodies.

Application Deadline: Tuesday, March 3, 2026, at 5 p.m. P.T.
Accepting Online Applications Only

Information on How to Apply

Classification: Systems Programmer 3
Salary: $58.60 – $79.11 hourly / $121,888.00 - $164,548.80 Annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).
Department, Division: Central Services, Information Services Division
Position Information: Non-Represented, Exempt
Work Location: City Hall, 500 E 4th Avenue, Eugene
Hybrid must reside in the State of Oregon and be able to report onsite work as needed.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM with flexibility per business need.
Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.
Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.
Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

Requirements

• Plan, design, and maintain the City’s enterprise architecture, ensuring alignment with strategic goals, fiscal responsibility, capacity planning, security and supportability, and compliance with regulations.
• Develop and document system architecture standards, policies, procedures, roadmaps, and integration strategies to cover the breadth of City department requirements.
• Develop and deploy methodologies for testing systems performance and providing systems performance statistics (including KPIs) and reports.
• Develop and implement monitoring and workflows for actionable items from monitoring tools.
• Lead modernization efforts including cloud consolidation and migration, legacy system transformation, and digital service delivery to citizens.
• Design for a future-ready state including AI and other emerging technologies.
• Conduct research and make recommendations on products, services, protocols, and emerging technologies in support of system development efforts, and recommend technologies that will increase cost effectiveness, resilience, performance, and system flexibility and availability.
• Collaborate with DevOps teams to ensure system performance, security, and scalability objectives are met and CI/CD pipelines are optimized.
• Provide technical leadership and take an advisory role with regards to the City’s systems and interconnectivity.
• Collaborate with cybersecurity team to establish security principles and ensure systems meet cybersecurity, data privacy, accessibility, and compliance standards (CJIS, HIPAA, PCI, ADA, NIST).
• Lead root cause analysis in system design for major incidents.
• Perform other duties, as required.

An ideal candidate for the systems architect role:

• Extensive experience with Microsoft’s portfolio of on premise and cloud applications, services, and infrastructure.
• Excellent communication and planning skills to work inter-departmentally and address stakeholder needs and concerns.
• Strategic vision to align solutions with the City’s technology, service, and budget requirements.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Systems Programmer 3

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences.

If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications
Experience
Six years professional-level experience in a secure network environment, including project management, analysis, procurement, installation and maintenance of systems and server architecture.
Preferred Experience:

• Experience working in or with public sector organizations, preferably municipal or state government.
• Knowledge of ITIL practices and enterprise architecture planning/design tools

Education
Bachelor's degree from an accredited college or university with major course work in Computer Science, computer systems engineering, information technology, or a closely related field.

Background
Must pass a criminal background check.

License
Valid Oregon driver’s license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

Certifications & Licenses:
Possession of or ability to obtain:

1. Certified System Architect (various sources)
2. Azure Solutions Architect
3. CISSP
4. TOGAF

The ideal candidate will have the following knowledge, skills, and abilities
Knowledge of:

• Principles of network, system and service design, and capacity planning.
• Cloud platforms (especially Microsoft Azure Gov) and related services.
• Systems integration and interoperability.
• Principles of project management in a highly complex IT environment.
• Local and wide-area networking.
• Disaster recovery principles and best practices.
• Cybersecurity and segmentation principles and best practices
• Microsoft Active Directory, Windows Server administration, VMware/ Hyper-V hypervisor administration, storage, Azure Cloud technologies, certificate authority and backups.
• Best practices of system, network and data center security solutions, including firewall, anti-virus, and intrusion detection systems.
• System asset planning and management.
• Systems performance monitoring and optimization.
• Vendor management and relationship-building practices.
• IT frameworks and government standards (ITIL, NIST, FedRAMP, CJIS)

Skills and Abilities:

• Strong strategic planning skills to design and implement short- and long-term plans for systems capacity to meet existing and future requirements.
• Excellent communications, documentation, and stakeholder engagement skills
• Research skills to stay updated on products, services, protocols, and emerging technologies relevant to systems development, and the ability to recommend cost-effective, resilient, and high-performance solutions.
• Proficiency in planning, designing, and configuring new systems deployments, including hardware/software refresh scenarios and new data center setups.
• Ability to develop, implement, and maintain policies, procedures, and documentation for systems administration and appropriate usage.
• Knowledge of methodologies for testing systems performance, collecting systems performance statistics, and generating reports.
• Ability to ensure services have sufficient capacity, stability, and agility to meet the performance needs of different business units.
• Strong documentation skills to create and maintain records related to network configuration, mapping, processes, standards, and service.
• Proficiency in configuring and installing various IT infrastructure devices and services.
• Troubleshooting skills to monitor systems performance, resolve connectivity issues, and ensure system availability and reliability across multiple physical locations.

Additional Information

Working Conditions

Work in this classification is generally performed in an office environment. Required to sit, keyboard, listen or speak for extended periods.

May be required to work outdoors and around telecommunications vaults. Work includes operating a variety of office and telecommunications equipment.

Work activities include bending, stooping, and kneeling.

Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS).

In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296.

If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement.

What to Expect from our Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion
The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061. In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States. NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.