Systems Administrator

Full Job Description

Implements, installs, monitors, and documents city-wide IT systems infrastructure.

As a member of the IT systems administration team, this individual provides the technical knowledge and support required to maintain the diverse technology infrastructure maintained by Innovation & Performance for all departments in city government.

Department: Innovation and Performance
Salary: $77, 043 per year.
Posting Type: Announcement.
Union: None, this is a non-union position.
Civil Service Classification: Non-Competitive

Requirements

General Application Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
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A current, valid Class C Pennsylvania Motor Vehicle Operator's License at the time of filing application or prior to appointment, which must be maintained throughout employment.

Written requests for accommodation on the basis of the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources and Civil Service on an individual basis.

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions.

The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments.

Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements:

Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.

• WORK EXPERIENCE: The application must clearly show three (3) years of full-time systems administration experience, which includes: performing systems maintenance, implementation, and support. (Less than full-time experience will be calculated on a pro-rated basis.)

EDUCATION/TRAINING: The application must clearly show a Bachelor’s Degree from a fully accredited institution in Computer Science, Information Science, Business Administration, or a related field.

CERTIFICATION: The application must also clearly show one or more of the following pertinent certifications have been obtained within the last five years: CompTIA Server+, CompTIA Security+, Cisco Certified Network Administrator (CCNA), Cisco Certified Network Engineer (CCNE), Azure Administration Associate, MCSA: Windows Server, Nutanix Certified Professional (NCP), VMWare Certified Professional, Windows Server Hybrid Administrator Associate.

EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above).

The Total Qualifying Requirement is seven (7) years.

Qualifications

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.


• Written: None required for this position.
• Performance: None required for this position.
• Medical: None required for this position.

Additional Information

Provides support and maintenance city-wide for servers running various operating systems, both on-premise and cloud-based; researches and tests new software products as they relate to server technology.
• Provides escalated support in the installation, configuration, testing, and support of client computer hardware, software (OS and application), printers, communication devices, graphics, and storage peripherals.
• Recommends purchase and/or modification to existing computers and peripherals, network software, and operating systems.
• Plans, implements, and supports data transfer concepts with internal and external entities.
• Maintains Active Directory and Group Policy infrastructure, particularly Azure Active Directory.
• Designs, develops, and maintains the City’s disaster recovery co-location facility.
• Oversees and validates the City’s backup and recovery model to maximize retention based on departmental policy.
• Supports City’s IT infrastructure (i.e. physical server hosts, storage infrastructure, various interconnect technologies, and cloud-based resource implementations).
• Participates in installation and physical maintenance of hardware systems.
• Participates in project-oriented tasks, including team-scale project leadership.
• Acts as a liaison with consultants, vendors, outside agencies, City Departments, etc., on assigned projects.
• Manages area of responsibility in strict accordance with applicable laws, regulations, and established policies, including union agreements, to ensure fair and standardized treatment of employees.
• Plans, develops, directs, coordinates, organizes, and controls the resources under jurisdiction toward the effective and efficient attainment of organizational and program goals, including public service and employee safety.
• Ensures compliance with vendor licensing laws and regulations related to software applications.
• Ensures adherence to established departmental computer system and network standards, policies, and procedures.
• Assists in preparing bidding and purchase specifications.
• Maintains records, both manually and by computer, and prepares accurate reports, correspondence, etc.
• Performs other related tasks and duties as assigned or required.
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