Supervisory Program Specialist (Chief, Patient Care Support Office)
Veterans Health Administration
Posted: February 5, 2026 (0 days ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Salary
$125,776 - $163,514
per year
Type
Full Time
More Social Services jobs →Closes
Base salary range: $21,996 - $27,534
Typical requirements: No experience required. High school diploma or equivalent.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team of social workers in a Veterans Affairs clinic in Salt Lake City, overseeing daily operations, staff supervision, and programs to support veterans' mental health and readjustment needs.
It's a senior leadership role focused on managing services, developing policies, and ensuring high-quality care for veterans.
A good fit would be an experienced social worker with strong management skills, a passion for veteran support, and a background in clinical supervision.
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.
You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment.
Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C.
§ 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following:\ a. Citizenship.
Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). b. Education.
Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.
A doctoral degree in social work may not be substituted for the master's degree in social work.
Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. c. Licensure.
Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.d. English Language Proficiency.
Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.
§ 7403(f).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Preferred Experience: Evidence of strategic planning, program operations, policy development, data analysis, and program/project implementation.
Three or more years of Readjustment Counseling Service Vet Center experience at the Vet Center Director level and above (Vet Center Director level and higher).
Demonstrated clinical supervisory experience in a mental health setting. Grade Determinations: Social Worker,- Supervisory (Service Chief) GS-14 Experience: .
One year of experience equivalent to the GS-13 grade level. The chief social work service must evidence possession of supervisory and management skills.
Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment.
May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification: The chief social worker must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:(a) Skill in providing the full range of supervisory duties across multiple service divisions/sections, which would include responsibility for assignment of work to be performed, performance evaluation, selection of staff, and recommendations of awards, advancements, and when appropriate, disciplinary actions.(b) Skill in applying legal, ethical, and professional standards to social work practice.(c) Skill in developing, maintaining, and managing social work services in multiple divisions/sections.(d) Ability to ensure compliance with social work practice, policy, and accreditation standards across the continuum of health care.(e) Skill in providing consultation to facility leadership, managers, and other staff on social work qualification standards, practice, competency, productivity, and continuing education requirements(f) Skill in administrative oversight to ensure compliance with social work licensure requirements Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-14.
Physical Requirements: Due to the widespread geographical area of responsibility, the position requires a commitment of at least fifty percent travel.
The position requires that the incumbent must possess a valid driver's license.
Completing of his/her supervisory and oversight functions involves driving long distances between Vet Centers and other VA or community partner facilities. Major Duties:
Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement.NOTE: The 2-page Resume requirement does not apply to this position.
For more information, refer to Required Documents below.
VA Careers - Social Work: https://www.youtube-nocookie.com/embed/enRhz_ua_UU Total Rewards of a Allied Health Professional The Deputy District Director is expected to exercise considerable independent judgment in placing into operation all VA, VHA and RCS policies and guidance.
Because the Deputy District Director has major management and developmental responsibilities for a highly innovative program, the individual must exercise considerable independent judgment to determine the most effective means of completing assignments and responding to management needs as they arise.
Service Chiefs have responsibility for staffing, work assignments, budget, services provided, program criteria, day-to-day program operations, and all reporting requirements.
The major duties and responsibilities include, but are not limited to: Formulates and implements major operating policies and plans for effective governance of an organized and interdependent but decentralized readjustment counseling service delivery system.
Understands and effectively solves extremely complicated and multifaceted issues that arise from providing quality readjustment counseling services across an area with differing local Veteran population needs.
Develops annual business plans supporting long- and short-range strategies, including planning for appropriate staffing and funding requirements for Vet Centers and any required creation of new facilities or relocation of existing facilities to better serve eligible Veterans, Service members, and their families.
Allocates and adjusts resources, to include personnel, equipment, and funding, within the area of responsibility insuring adequate support for all operating initiatives.
Develops and executes budgets which are based on effective controls and realistic projections.
Identifies and communicates a clear strategy and vision to their respective Vet Centers consistent with their RCS District Director strategic plan and VA, VHA, RCS Policy and Guidance.
Achieves objectives in quality of readjustment counseling services and programs for their respective Vet Centers, as evaluated by internal indicators (both standardized measures and those created by the incumbent), oversight protocols, and client satisfaction feedback.
Develops an effective management team and with their respective Vet Center Team Leaders by advising, counseling, and evaluating performance.
Ensures that their readjustment counseling and support service goals are attained through effective organizational structures, human resource policies, staffing and funding levels, partnership relationships and outcome measurement.
Encourages employee training and development opportunities, including mentoring and succession planning, consistent with diversity goals.
Fosters a smooth functioning, efficient organization through proactive management; timely resolution of problems; and personal competence, flexibility, and willingness to manage corporate change.
Work Schedule: Monday - Friday; 8:00am to 4:30pm. Evenings and weekends may be required.
Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive.
Contact VHAEDRPProgramSupport@va.gov, the EDRP Coordinator for questions/assistance.
Learn more Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available Virtual: This is not a virtual position.
Functional Statement #: 889750 Permanent Change of Station (PCS): Not Authorized
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